Business Details
About
Self-Storage Facility
Rochester is home to vibrant and energetic communities. If you find yourself needing to de-clutter your home, SpareBox Storage has plenty of self-storage units in Rochester, NH to suit your needs. We offer RV, boat and car storage in Rochester, NH along with all of our conventional storage options. At SpareBox Storage, we pride ourselves on our affordable, secure self-storage. Keeping our customers happy is our top priority, so give us a call or drop by to see the plethora of amenities this facility has to offer!
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
3.9
80 reviews
5 stars
49
4 stars
9
3 stars
2
2 stars
4
1 star
16
- RMrobert malewskiNov 6, 20255.0Pierce's knowledgeable is able to help me through a billing situation that I had not seen before and I've been using your site for quite some time I made simple to get through and I felt confident with his Direction.
- TLTrent LAug 28, 20255.0Nas
- JJJeannine JewellAug 26, 20255.0Great Service!
- CBCorissa BiscoAug 19, 20255.0Great customer service
- DNDaniel NickersonJun 16, 20252.0If you value your stuff, go elsewhere! Mice infestation running rampant. I find 2-3 dead mice in my unit per week. I have littered it with traps, peppermint patties, rodent deterrent, anything I can find really. If you get renters insurance through SpareBox, it covers for pest/rodent damage which helps, but still, it’s disgusting and potentially damaging to the equipment being stored here. Ashanti with customer service helped me same day! Great help, only reason this place gets any stars at all, lol. Getting in-person support is a nightmare, at least at the Rochester, NH location.
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the regular access hours for SpareBox Storage in Rochester, NH?
SpareBox Storage is open daily from 5:00 AM to 9:00 PM.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online through their website, on location using the 24-hour kiosk, or by calling customer service at (833) 777-7273 for assistance.
What payment options does SpareBox Storage accept?
SpareBox Storage accepts American Express, Discover, MasterCard, Visa, and checks for payments.
Can I pay for my storage unit with cash at SpareBox Storage?
No, SpareBox Storage does not accept cash payments. Customers preferring to pay with cash are encouraged to purchase prepaid debit cards available at most grocery stores and pharmacies.
Is insurance required to rent a storage unit at SpareBox Storage?
Yes, tenant insurance or a protection plan is required to protect your valuables against rare events such as fire, natural disasters, or burglary.
What does contactless operation mean at SpareBox Storage?
It means there is no on-site property manager. Customers are encouraged to use the website or on-site kiosk for rentals, payments, and account management. Assistance with lock cuts or maintenance is available by phone.
What amenities does SpareBox Storage in Rochester offer?
They provide affordable, secure self-storage units including RV, boat, and car storage, with a focus on customer satisfaction and a variety of convenient amenities.
Where is SpareBox Storage located in Rochester?
SpareBox Storage is located at 110 S. Main St., Rochester, NH 03867.
What nearby places can I visit before or after my storage visit at SpareBox Storage?
Nearby places include Lucky Finds Thrifts & Gifts LLC, Dunkin' Donuts for coffee or snacks, and Walgreens for pharmacy or convenience needs. You might also explore Second Chance Thrift Store for shopping or visit Frisbie Memorial Hospital if you need medical services nearby.
Which banks are close to SpareBox Storage for convenient financial services?
M&T Bank and People's United Bank are banks near SpareBox Storage, helpful for your banking needs while visiting the area.
Are there any hair salons near SpareBox Storage where I can get a haircut?
Yes, nearby salons include Cut-N-Tyme Hair Salon and Braidy Bunch, offering hair styling and barber services.