Brand Certified
Lowe's Home Improvement
4.1(1502 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
160 Washington Street, Rochester, NH
03839, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(603) 833-4000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NH-Rochester/2449
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Rochester, NH offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,502 reviews
5 stars
841
4 stars
337
3 stars
112
2 stars
74
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful employees while others reported long wait times and unresponsive service.
Delivery Issues
Numerous complaints about delivery problems, including wrong items sent, delays, and poor communication regarding orders.
Product Availability
Customers noted that while the store is generally well-stocked, there are frequent issues with items being out of stock or misrepresented in inventory.
Store Environment
The store is often described as clean, organized, and well-lit, contributing positively to the shopping experience.
Installation Services
Many customers expressed dissatisfaction with installation services, citing unprofessionalism and poor execution.
- LSlester siroisFeb 15, 20263.0Ordering was easy,delivery was Terrible. My gallon of primer was left 30 ft from my house in a snowbank.
- KRKevin RoyFeb 12, 20265.0They seem to be well stocked, organized, and very cleanly. All the staff are super friendly and helpful! They actually had the two oddball sized SS threaded bushings I needed, where local plumbing supply companies did not have them in stock. Give them an A+ this trip!
- NHNicholos HowardFeb 5, 20261.0A dozen employees stocking shelves and avoiding eye contact while several customers need assistance locating tools - I left without purchasing anything after 15 min of waiting
- BHBeverly HFeb 2, 20264.0Nice store. Only negative thing is that the aisles are not numbered consecutively so I had to wander back and forth until an employee told me the aisle I wanted was before aisle # 1 (household items). Even the clerk said it was a crazy set up.
- CCClementJan 21, 20263.0Its a Lowe's, yk its always been here so you can rely on some quality in the stuff you buy. Staff arent scary either so thats a plus as well.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website