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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Rochester, NH offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,290 reviews
5 stars
716
4 stars
320
3 stars
97
2 stars
51
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report poor service and lack of assistance.
Delivery Issues
Numerous complaints about delivery problems, including wrong items sent, delays, and poor communication regarding orders.
Product Availability
Customers frequently mention issues with stock levels and availability of items, leading to frustration during visits.
Positive Staff Interactions
Several reviews highlight positive experiences with staff who are friendly, knowledgeable, and willing to assist.
Installation Services
Many customers express dissatisfaction with Lowe's installation services, citing unprofessionalism and poor execution.
- COCyndi Orrell4 days ago1.0Went in on 1/8/26 at 4:15 and hit the paint desk call button. I heard it announce 3 times assistance was needed. Nobody came. I hit again, and it announced 2 more times with alot of beeps and noise, assistance needed. Ghost town. I went Sherwin williams.
- RBRick BlairDec 31, 20251.0I did a oversized online order that seem to confuse the employees to where my stuff was. It took an hour from the time I got in the service desk line until I was leaving with my order. I know now why I prefer Home Depot.
- BMBrad MarinoDec 28, 20251.0Utter incompetence. We did a kitchen reno and used Lowe’s for the counter , appliances and cabinets - not to mention materials for flooring, light fixtures etc. they screwed up EVERY aspect. The cabinets: 145.1 length- problem our plans calls for 144. Total screw job. Next they were late delivering the island so the counter people installed half the counter and left the other half in the garage. The hey also sent the wrong fridge 3 times. One time the drivers took off cuz there was a dusting of snow on the empty driveway that goes right to my door. A widdle bit of snow scares them off. I would recommend Hammond, Hone Depot ANYWHERE BUT LOWES. They also wash their hands of it at the store saying 3rd party vendors handle delivery and install . Can’t express my disappointment enough.
- JAJordan AshleeDec 9, 20255.0The staff I interacted with at Rochester Lowe’s was great. I am not someone to shop at hardware stores, unless I’ve been sent by someone else. On Black Friday this year, this was the case! I wandered aimlessly for a while trying to find one specific thing before winding up at the Pro Services Desk. The gentleman at Pro was helping someone else with a large order and still took the time to ask me if I had a quick question he could help with. Not only did he point me to the exact aisle I needed, but he followed up with me by bringing me a cart and asking if I found what I was looking for after wrapping up with his customer. Thank you!
- KTKathy TrowbridgeDec 1, 20255.0I went to today 12/1/2025 I greeted by 2 associate s.i told them what i was looking for.they brought me to the right section found the right nails then asked what else I needed (special screws).the female associate is found out her name was Debbie Prui asked what else I was looking for roofing paper which had to be brought off the top shelf with a truck thing.i had to get one more thing.as we were walking back to the checkout I told her honestly I had not been looking forward to coming today because of the things I had to find,and probably would have left had she not helped me.I have never had such great service before.She truly acted like she cared that I was able to get everything on my list.i only spent $150.00 I just felt like I need to let Lowe's knows how she made my day and shopping at the store much nicer .Thankyou Debbie Prui.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Rochester, NH?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Rochester?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays, with adjusted hours on certain holidays.
Does Lowe's offer delivery or in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are installation services available at Lowe's in Rochester?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinets, doors, windows, HVAC, lighting, and more.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can start returns through the Order History. In-store returns require proof of purchase at customer service.
What nearby dining options are available around Lowe's Home Improvement in Rochester?
Nearby dining options include Tropical Smoothie Cafe, Clemento's Pizzeria & Brew, Buffalo Wild Wings, and IHOP, great for a meal before or after your visit.
Are there any nearby stores where I can shop for complementary home or garden items?
Yes, nearby stores include Kohl's and Dollar Tree for home goods and arts and crafts, as well as PetSmart for pet supplies.
Are there any services like locksmiths or hardware suppliers near Lowe's in Rochester?
Yes, Minute Key and minuteKEY provide locksmith services nearby, and Blue Rhino offers propane exchange, useful for home improvement projects.