Extra Space Storage

4.4
341 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 70 Heritage Ave in Portsmouth, NH today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, lifts available, parking spaces, golf carts available, vehicles are allowed in drive-up units, commercial tenants, retail space available, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
70 Heritage Ave, Portsmouth, NH
03801, United States

Hours

Reviews

4.4
341 reviews
5 stars
261
4 stars
26
3 stars
9
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, providing excellent customer service.

Cleanliness

Customers frequently mention that the facility is clean and well-maintained, contributing to a positive storage experience.

Pricing Issues

Many reviews express dissatisfaction with sudden price increases and lack of communication regarding rate changes, leading to frustration among customers.

Accessibility

The facility is noted for its easy access and convenience, although some customers reported issues with non-functioning elevators.
  • LH
    Lisa Harwood
    Dec 10, 2025
    5.0
    The gentleman who helped me through all the sign in process was absolute fantastic!!
  • CM
    Craig Mccarthy
    Dec 8, 2025
    5.0
    Professional and easy.
  • LD
    Larry Doyle
    Dec 6, 2025
    4.0
    Very helpful front desk staff. Particularly John who helped me with storage questions during the 2 years that I rented a space
  • TG
    Tina G
    Nov 28, 2025
    1.0
    We were not notified prior to rate increases and we prepaid the months we needed. They more than double the price on you and don’t notify you so you’re not able to change your prepay. This is a scam
  • DW
    Donald Walters
    Nov 22, 2025
    5.0
    I've been going there for my vehicle winter storage needs for over 6 years. Units are always clean and the grounds and office areas are exceptional well kept and welcoming. I can't speak highly enough about the Staff and how kind, professional and courtesy they always are.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.