GE hired them to come out and fix our year and a half old, lightly used, Profile washing machine. On the day of the repair, we contacted them towards the end of the day to see when they might be out. The person stated they would be refusing to complete the repair. That’s totally fine to refuse work. However, the gentleman was extremely rude on the phone. He hardcore belly laughed at us, stating that sometimes this is how life is, and we needed to chalk it up to needing to replace the machine, after stating he didn’t have much information from GE about what the job was.
No respect. No common courtesy. No social skills. Avoid them at all costs.
MB
Mike Brown
May 31, 2024
1.0
I set up an appointment through GE for an A/C service. I was home 8-4:30 the day of my appointment before calling, at which point they tell me they didn't accept the job from GE. I called GE and the rep told me that they've accepted the job. No notification from either GE or Accu-Tek, not professional at all
KG
Kelly Gray
Nov 15, 2022
5.0
We required a service call for a brand new GE Dryer (the 2nd one because the 1st one failed after 2 1/2 weeks - this one was unusually loud on the first run) I would NOT recommend these GE appliances but I WOULD RECOMMEND Alan from Accu-tek! He was reachable by phone and even was able to get me in the schedule sooner that GE booked me. He was on time and fixed this problem promptly. I wouldn't hesitate to call him for other appliance service needs!
MB
Mitchell Bagdigian
Dec 21, 2021
5.0
Excellent work, repair and communication and price
FF
Franklin Tejeda (Frank)
Sep 3, 2019
5.0
On time, honestly and friendly service that was what I experienced with Accu-Tek