Extra Space Storage

4.8
298 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 120 Spit Brook Rd in Nashua, NH today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, lifts available, parking spaces, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
120 Spit Brook Rd, Nashua, NH
03062, United States

Hours

Reviews

4.8
298 reviews
5 stars
269
4 stars
11
3 stars
4
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Nick and Elgin, for being helpful, friendly, and knowledgeable.

Facility Condition

The facility is generally described as clean and well-maintained, although there are concerns about safety hazards and water damage in some units.

Pricing Issues

Several reviews highlighted dissatisfaction with frequent and significant price increases, leading to frustration among customers.

Ease of Access

Many customers appreciated the easy rental process and convenient access to their storage units.

Mixed Experiences

While many customers had positive experiences, some reported serious issues with unit conditions and customer service, particularly regarding billing and unit safety.
  • AH
    Andrew Holland
    Oct 22, 2025
    5.0
    Nick was awesome! Very helpful!
  • JF
    Jimi Fritz
    Oct 18, 2025
    5.0
    Very knowledgeable and friendly!
  • SS
    Stephanie Stack
    Sep 5, 2025
    5.0
    Great service!
  • CC
    Caleb
    Aug 24, 2025
    5.0
    Very navigable. Easy to get to my storage
  • RP
    Rowan Prentiss
    Aug 18, 2025
    2.0
    I'll start with the positive: their late fee policy is incredibly fair. I was a month late on my payment and was only charged a flat $20 late fee, which was a huge relief. I really appreciate their lenient approach. However, the reason for my 2-star rating is a significant issue with the unit itself. There are sharp screws sticking out from the base of the interior walls. When I reported this, management told me it was 'standard' and that all the units are like that. Frankly, it doesn't matter if it's standard; it's a hazard. Customers shouldn't have to strategically work around sharp objects that could easily damage their furniture, boxes, or other fragile belongings. While I'm glad I noticed them before anything was damaged, the principle of the matter is what's unacceptable. The facility is otherwise nice and the staff is helpful, but this major flaw is why I can't give a higher rating.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.