Laundromax

4.3
561 reviews

Hours

Reviews

4.3
561 reviews
5 stars
401
4 stars
64
3 stars
22
2 stars
18
1 star
56

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Enni, Celeste, and Jessica.

Cleanliness

The laundromat is frequently described as clean and well-maintained, with customers appreciating the cleanliness of both the machines and the facility.

Service Issues

Some customers reported issues with management behavior and pricing, including complaints about accusations made by a manager and dissatisfaction with the cost of services.

Machine Availability

Customers noted that there are plenty of machines available, which are generally reliable and efficient.

Overall Experience

The overall sentiment is positive, with many customers expressing satisfaction and recommending the laundromat despite some concerns about pricing and management.
  • KG
    Kira Grey
    6 days ago
    5.0
    I just came here recently to do at least 3 loads of laundry and this young lady named cailyn was so helpful and nice definitely coming back here.
  • AH
    ashley hill
    6 days ago
    5.0
    Cailyn was super helpful with getting me situated! The most kindest, bubbliest soul! Great place to do laundry!
  • EJ
    esteban jaramillo
    Jan 3, 2026
    5.0
    Siempre llevo allá mis sábanas de cama por que son delicadas y siempre quedan perfectas, me gusta mucho el servicio.
  • KM
    kelly murphy
    Jan 3, 2026
    2.0
    The price is high and there is no way to pay other than to get a card. You paid $10 and only get $7 on your card because you have to pay $3 just to get the card and then they have nothing lower than $10 for the wash so you have to put another $10 on your card just to wash it clothes I hope the extra $9 on the card will dry the clothes. For a one-time user this is not a very good setup and we are from out of town so we will never be back we'll just have to give our card to somebody
  • SS
    Soultana
    Dec 24, 2025
    1.0
    Manager, Jessica, accusing people of things they didn't do. Making an assumption and clearly she didn't review all camera footage because I never go out in back of the building ever. She is wrongfully accusing me Nd her job needs to be terminated immediately!!!!!!

Frequently Asked Questions About Laundromax

What are the operating hours of Laundromax at 465 S Willow St?

Laundromax is open 24 hours on Mondays, Saturdays, and Sundays. From Tuesday to Friday, it operates from 6:00 AM to 12:30 AM.

What payment methods does Laundromax accept?

Laundromax accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.