Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Gilford, NH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
865 reviews
5 stars
456
4 stars
224
3 stars
78
2 stars
29
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are helpful and friendly, while others exhibit unprofessional behavior and rudeness.
Delivery Issues
Numerous complaints about delivery and installation problems, including wrong items delivered and poor communication.
Product Availability
Customers often find that items listed as in stock are not available in-store, leading to frustration.
Store Environment
The store is generally clean and well-organized, but there are concerns about the condition of the garden center and the need for better maintenance.
Staff Knowledge
While some employees are praised for their knowledge and assistance, others are criticized for being unhelpful or lacking product knowledge.
- LSLily Sudak3 days ago1.0Me and my family moved to the Gilford area about three years ago, and I gotta say the customer service has really gone downhill in the past three years. At first, when we first started to go there everybody there was very pleasant and welcoming. It was just an overall good experience in the store. But recently in the past three months, Ive had multiple instances where I have gone into the store to either pick up or shop around and the employees are extremely rude and have made me feel extremely uncomfortable. I don’t know if there is stuff going on with shoplifters or something, but they will just follow you around and stare at you and make very hateful and weird comments. Just to name one issue, when me and my family came into the store to get some holiday decorations, One of the employees was standing by the door, raised up his hands and said “Whoa! Are you coming to invade us or something?” Maybe he said that because I came in with both my brothers and my parents, possibly as a joke, but still came off as weird and made me feel really uncomfortable. I just ended up leaving with my family. Another time very recently, I went in with my brother again to pick up a plant and another employee decided to stare at us very intensely while me and my brother were checking out at the self check out. He then came up to us and stood behind us the entire time very closely until I turned around and asked if something was wrong, he then said “I’m just making sure everything is OK over here”. Very offputting to experience that, especially as a young woman. I have made the decision to not go here anymore, especially after multiple instances of things like this happening. I implore the managers to please take a look at their customer service and please make a change on how their employees interact with customers.
- MWmatthew willsonNov 7, 20251.0Purchasing appliances is very easy. they have no problem with taking your money. however actually receiving your appliances is the hard part! we had a delivery scheduled for yesterday the appliance arrived damaged. The delivery guys were unsure the fridge would even work. They ended up taking it back and the movers got us in contact with the warehouse. The woman on the phone told us she would call us right back yesterday we have still yet to hear from her!!! I ended up going to the store this morning and the guys we talked to were very little help. I would highly recommend shopping elsewhere for appliances! Lowe’s needs self improvement!
- JMJoshua MagnerOct 30, 20255.0Plenty of gas tanks in stock. I must say, gas tanks have a lot of safety features. Sometimes makes it a pain to open or close the container
- MTmike toutaintOct 21, 20251.0I can't give zero stars, so I had to give one, but No stars at all. three months for damn quote.And then when I finally get it, it's three times more than the first quote I received.This is bullshit go to home depot
- JHJoseph HoffmanOct 12, 20255.0Love this place. However they could take a few tips from Home Depot. I love Lowes layout, but H.D. has better offerings.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Gilford, NH offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, tools, outdoor furniture, gardening equipment, and more.
What services are available at Lowe's Home Improvement in Gilford?
Services include appliance installation, flooring installation, blinds and shutters installation, countertop installation, deck installation, HVAC installation, and many more home improvement related installation and repair services.
What are the store hours for Lowe's Home Improvement in Gilford?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sundays from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's Home Improvement in Gilford offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Gilford?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there recycling services available at Lowe's Gilford?
Yes, recycling services are available for electronics, light bulbs, and batteries.
Which nearby places can I visit after shopping at Lowe's Home Improvement in Gilford?
You can visit local spots such as Papa Gino's for pizza, Snowfox Sushi for Japanese cuisine, or Hannaford Supermarket for groceries, all conveniently close to Lowe's.
Where can I get my keys made or repaired near Lowe's in Gilford?
Minute Key and minuteKEY locksmith services are nearby for quick key making and repairs.
Are there any convenient banking or shipping services near Lowe's Home Improvement in Gilford?
Yes, Meredith Village Savings Bank and TD Bank are nearby, along with UPS Access Point locations for shipping and receiving packages.