Lowe's Home Improvement

4.1
1267 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Epping, NH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
36 Fresh River Road, Epping, NH
03042, United States

Hours

Reviews

4.1
1,078 reviews
5 stars
559
4 stars
296
3 stars
92
2 stars
38
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unhelpful.

Product Availability

Customers frequently report issues with product availability and stock accuracy, leading to frustration during visits.

Store Cleanliness

The store is generally described as clean and well-organized, although some customers noted clutter in aisles.

Pricing Concerns

Many customers feel that prices are higher than competitors, which affects their shopping decisions.

Staff Knowledge

There are complaints about staff lacking product knowledge and not being able to assist customers effectively.
  • MB
    Mike Bourque
    4 days ago
    1.0
    This is an online inventory issue, not this store. Old heat tape busted. Online said there 5 in stock, order for pick up. Tell me hours later after I paid there are none, will take a week to arrive. Pipes froze solid this morning. This happens often using the app. Why bother? Instead of a number, put a dice symbol. From experience, less than 15, it’s zero, don’t count on it it’s 50/50. Use the app for the store map, don’t believe the number in stock.
  • GW
    Gavin Wageman
    Nov 7, 2025
    5.0
    Ol trusty
  • RH
    Roy Hamel
    Nov 4, 2025
    5.0
    Thank you,** Bob **, Let me explain Bob has been with lowe's 2 weeks now and he is a savior. I lost my wallet on a sunday and called sunday night and monday and helps that my wallet would have been passed in nothing even called the Epping police department and no results but there was Bob ........ i gave up, but my wife did not.She insisted on going back to the store and asking if they had found or had someone turn in a wallet. The answer was no, but there was Bob. He said, after finding me in the store later shopping He remembered somebody finding a wallet and saying it would be placed into a safe as soon as I found the guy that knew about a safe. I found my wallet. Thank you. Thank you, thank you, Bob. Lesson learned never give up. Even bigger lesson learned, listen to your wife. She can be right too sometimes.
  • NC
    Nathaniel Cox
    Oct 26, 2025
    1.0
    Called and asked if tires were in stock, lady "confirmed"they were. I drove over an hour and they were not there.
  • JS
    Jess Smith
    Oct 24, 2025
    2.0
    Couldn't find what I needed. Prices are very high!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.