Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Epping, NH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unhelpful.
Product Availability
Customers frequently report issues with product availability and stock accuracy, leading to frustration during visits.
Store Cleanliness
The store is generally described as clean and well-organized, although some customers noted clutter in aisles.
Pricing Concerns
Many customers feel that prices are higher than competitors, which affects their shopping decisions.
Staff Knowledge
There are complaints about staff lacking product knowledge and not being able to assist customers effectively.
MB
Mike Bourque
4 days ago
1.0
This is an online inventory issue, not this store. Old heat tape busted. Online said there 5 in stock, order for pick up. Tell me hours later after I paid there are none, will take a week to arrive. Pipes froze solid this morning. This happens often using the app. Why bother? Instead of a number, put a dice symbol. From experience, less than 15, it’s zero, don’t count on it it’s 50/50. Use the app for the store map, don’t believe the number in stock.
GW
Gavin Wageman
Nov 7, 2025
5.0
Ol trusty
RH
Roy Hamel
Nov 4, 2025
5.0
Thank you,** Bob **, Let me explain Bob has been with lowe's 2 weeks now and he is a savior. I lost my wallet on a sunday and called sunday night and monday and helps that my wallet would have been passed in nothing even called the Epping police department and no results but there was Bob ........ i gave up, but my wife did not.She insisted on going back to the store and asking if they had found or had someone turn in a wallet. The answer was no, but there was Bob. He said, after finding me in the store later shopping He remembered somebody finding a wallet and saying it would be placed into a safe as soon as I found the guy that knew about a safe. I found my wallet. Thank you. Thank you, thank you, Bob.
Lesson learned never give up.
Even bigger lesson learned, listen to your wife.
She can be right too sometimes.
NC
Nathaniel Cox
Oct 26, 2025
1.0
Called and asked if tires were in stock, lady "confirmed"they were. I drove over an hour and they were not there.
JS
Jess Smith
Oct 24, 2025
2.0
Couldn't find what I needed. Prices are very high!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Epping, NH?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the operating hours for the Lowe's Home Improvement store in Epping, NH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Epping offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Epping?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What brands does Lowe's Home Improvement carry?
Lowe's carries a variety of brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kohler, Weber, Kobalt, and many more.
Are there any installation services available at Lowe's?
Yes, Lowe’s offers a variety of installation services including appliances installation, flooring installation, cabinetry, countertops, HVAC, lighting, doors, windows, and more.
What nearby places can I visit when shopping at Lowe's Home Improvement in Epping?
Nearby, you can visit Epping Crossing shopping center, which includes retailers like GameStop and Dollar Tree, or grab a meal at Boone’s Thai Kitchen or Taco Bell after your shopping trip.
Is there a propane exchange service near the Lowe's store in Epping?
Yes, Blue Rhino Propane Exchange and Ferrellgas propane suppliers are located near the store, providing convenient options for propane needs.
How can nearby services like Minute Key help me when visiting Lowe's in Epping?
Minute Key, a nearby key and locksmith service, can assist you with key duplication or lock needs while you shop, adding convenience to your visit.