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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Concord, NH offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,661 reviews
5 stars
847
4 stars
460
3 stars
165
2 stars
56
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, citing dismissive attitudes and lack of assistance from staff.
Product Availability
Several reviews noted issues with product availability and stock levels, leading to frustration among customers.
Installation Services
Numerous complaints were made regarding the quality and reliability of installation services, with many customers expressing dissatisfaction.
Helpful Staff
Despite negative experiences, some customers praised specific employees for their helpfulness and professionalism.
Store Cleanliness
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
- AAAnonymousDec 27, 20251.0Terrible customer service
- RLRyan LinehanDec 7, 20251.0Update: Once again I reached out to the number Lowes provided and talked to a rather pleasant service rep that could nothing to help. I've requested multiple times by email and phone to talk to someone and no one has reached out. No one can say why the tickets were closed multiple time with no action or contact. No one can say why no one contacted me when the snowblower wasn't delivered. Thr whole experience cost me time and money and frustration. Incompetent and Apathetic Before I posted this I thought I would give them the benefit of the doubt and went to Lowes Concord to try to resolve the issue or get contact information for someone that could. I was greeted by a dismissive arrogant costumer service rep who refused to give me any information and said there was no one in the Store that could help me. So here is what happened. I purchased a snowblower on November 22nd and scheduled the delivery for December 1st and took the day off to receive it. Lowes sent me a time window the night before. December 1st the snowblower did not show up. I checked the online status to find it had been changed to December 8th. December 2nd a foot of snow was expected. I went to the store to find out what happened and why I was never notified. Emily the scheduler said it wasn't assembled and never made it on to the truck. When I asked her why I wasn't notified she just shrugged. They said the can assemble it but not deliver it. So I rented a truck and picked it up. After I returned to truck I went home to try it out. There was no gas and more concerning no oil in it. It had never been tested. I returned to Lowes and the gave me oil. I added the amount of oil the user guide said. When I started it up Oil and gas spewed from the exhaust. The inside was rusted. I called Costumer service who said they can do nothing for 72 hours but I would here back from the Concord Lowes. 72 hours later with no phone call I called customer service again and after 2 hours found out Concord Lowes kept closing my ticket with no action, resolution or contact and that they had no snowblowers left in stock. Once again I was assured I would here back within 24 hours from Concord Lowes. 24 hours later without a phone call I called customer service back to find out once again Concored Lowes closed my ticked with no action, resolution or contact. After another hour on the phone the only thing they can do is schedule a pick up of the defected snowblower they sold me then 10 days after the pick up I will be refunded. I was offered a $25 gift card for my troubles. I found that insulting. The incompetency, apathy and negligence of the Concord Lowes can not be what comes down from corporate. Avoid this store at all costs. Go anywhere else.
- JGJay GauthierNov 6, 20251.0Wood is garbage, lady at pickup was rude as can be!!
- RDRichard DayOct 30, 20254.0Great as usual
- TJThomas JamesOct 4, 20254.0I bought an Ironside mailbox for $90 It seems nice, large capacity, positive magnetic closure. I did not buy the ratcheting straps pictured here
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Concord, NH?
Lowe's offers products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing essentials, tools, and more to support DIY projects and professional construction needs.
What are the store hours for Lowe's Home Improvement in Concord, NH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with some days closed or reduced hours.
Does Lowe's in Concord offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers for their convenience.
How can I check the status of my order or know when it's ready for pickup at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. When your order is ready for pickup, you'll receive an email with instructions and store location details.
What payment options are accepted at Lowe's Home Improvement in Concord?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa credit cards for payment.
Does Lowe's Home Improvement offer installation and assembly services?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, doors, lighting, plumbing fixtures, and other home improvement installations, as well as assembly services.
What nearby places can I visit before or after shopping at Lowe's in Concord, NH?
Nearby you can visit Fort Eddy Plaza for additional shopping and dining options, including the sandwich shop Jersey Mike's Subs, GameStop for video games, and restaurants like Casamigos Concord and Five Guys for a meal or snack.
How can nearby transportation services help me get to Lowe's Home Improvement in Concord?
The nearby American Automobile Association (AAA) in Concord offers transportation support that can assist you in planning your trip to Lowe's, ensuring an easier way to reach the store.
Are there any nearby places to relax or refresh while visiting Lowe's in Concord?
Yes, nearby salons like C-Gloss Nail Bar and Supercuts can help you relax with beauty services before or after your shopping trip at Lowe's.
What brands are prominently available at Lowe's Home Improvement in Concord?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Kobalt, and Maytag, among others, for various home improvement needs.