Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Concord, NH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,655 reviews
5 stars
845
4 stars
458
3 stars
166
2 stars
56
1 star
130
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly and helpful, with specific mentions of employees going above and beyond to assist.
Customer Service Issues
Several reviews highlighted significant frustrations with customer service, particularly regarding installation services and accountability for mistakes.
Store Cleanliness and Organization
Customers generally found the store to be clean and well-stocked, although some noted issues with product organization and availability.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service in certain departments.
Product Quality Concerns
Some customers expressed dissatisfaction with the quality of specific products, particularly regarding installation and warranty issues.
- JGJay GauthierNov 6, 20251.0Wood is garbage, lady at pickup was rude as can be!!
- RDRichard DayOct 30, 20254.0Great as usual
- PPPatty T. PFTingosOct 11, 20255.0Great shop
- PEPrince Collins Omorodion EwekaOct 8, 20255.0Always friendly staff.
- TJThomas JamesOct 4, 20254.0I bought an Ironside mailbox for $90 It seems nice, large capacity, positive magnetic closure. I did not buy the ratcheting straps pictured here
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Concord, NH?
Lowe's offers products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing essentials, tools, and more to support DIY projects and professional construction needs.
What are the store hours for Lowe's Home Improvement in Concord, NH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with some days closed or reduced hours.
Does Lowe's in Concord offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers for their convenience.
How can I check the status of my order or know when it's ready for pickup at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. When your order is ready for pickup, you'll receive an email with instructions and store location details.
What payment options are accepted at Lowe's Home Improvement in Concord?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa credit cards for payment.
Does Lowe's Home Improvement offer installation and assembly services?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, doors, lighting, plumbing fixtures, and other home improvement installations, as well as assembly services.
What nearby places can I visit before or after shopping at Lowe's in Concord, NH?
Nearby you can visit Fort Eddy Plaza for additional shopping and dining options, including the sandwich shop Jersey Mike's Subs, GameStop for video games, and restaurants like Casamigos Concord and Five Guys for a meal or snack.
How can nearby transportation services help me get to Lowe's Home Improvement in Concord?
The nearby American Automobile Association (AAA) in Concord offers transportation support that can assist you in planning your trip to Lowe's, ensuring an easier way to reach the store.
Are there any nearby places to relax or refresh while visiting Lowe's in Concord?
Yes, nearby salons like C-Gloss Nail Bar and Supercuts can help you relax with beauty services before or after your shopping trip at Lowe's.
What brands are prominently available at Lowe's Home Improvement in Concord?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Kobalt, and Maytag, among others, for various home improvement needs.