Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Amherst, NH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,107 reviews
5 stars
608
4 stars
273
3 stars
108
2 stars
34
1 star
84
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including missed appointments and damaged items, leading to customer dissatisfaction.
Store Cleanliness
Customers consistently noted that the store was clean, well-organized, and easy to navigate.
Communication Problems
There were complaints about poor communication regarding order statuses and delivery updates, causing frustration among customers.
Product Availability
Customers appreciated the good selection of products available, although some reported specific items being out of stock.
- JAJames AllenNov 16, 20255.0Your typical all you think you need hardware store. This evening it was closest.
- SBSherry BlairNov 8, 20251.0Went there last week. Not quite sure why you pay employees to follow you around the store and ask about your electric bill. Its extremely annoying, unprofessional, and creepy. I honestly can't be the only person who thinks this way. That's a big no thanks for me, Ill go somewhere else.
- GPGarrett POct 2, 20255.0Nice lady up front that got my order. Well kept store
- LKLisa KoehlerSep 30, 20255.0Friendly Staffing very helpful..
- NNnadacarpSep 5, 20251.0I’ve never written a review before, but I just can’t let this one stand. We bought a new fridge from Lowe’s over the weekend. They were supposed to deliver it, hook it up, and move our old fridge to the barn. They get here, take some measurements, and tell me it will fit through the front door, but won’t fit through this other doorway on the way to the kitchen. Our house is very old and there are a bunch of old doorways in between rooms. Anyway, the opening is 29 inches and we needed about 30. I tell them to come back, and then I just removed the door jamb. There’s no door there anyway, and I’ll just have my guy come and refinish it. No big deal. Now I have 30.5 inch opening and the fridge (with the doors off) is 29 3/4 inches. Presto! They come back and tell me that they need 31” inches or it won’t fit. Now, I’m no mathematician but I’m pretty sure that 29 3/4 inches is smaller than 30 1/2. But the guy is arguing with me so I finally I tell them to unload the fridge and leave. I call a neighbor to help me move it and guess what? It went right through the doorway. No problem at all. Those guys were either stupid or lazy and I don’t know which one is worse, but I paid money for their services and they gave me excuses instead. One star because the staff in the store were, at least, helpful.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Amherst, NH?
You can find appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, kitchen items, lighting, lumber, paint, patio furniture, plumbing essentials, storage, tools, and more.
What are the store hours for Lowe's Amherst location?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and some days the store is closed.
Does Lowe's Amherst offer in-store pickup and delivery services?
Yes, Lowe's Amherst offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will notify you of any status changes.
What payment methods does Lowe's Amherst accept?
Lowe's Amherst accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there product installation services available at Lowe's Amherst?
Yes, installation services offered include appliances installation, flooring, blinds, doors, cabinets, countertops, water heaters, and many others to support your home improvement projects.
Are there any nearby places where I can get a quick key or locksmith service?
Yes, Minute Key and minuteKEY are nearby key and locksmith service providers, convenient for customers needing key services near Lowe's Amherst.
What dining options are near Lowe's Amherst if I want a meal before or after shopping?
Nearby dining options include Wrap City Sandwich Co., Orange Leaf Frozen Yogurt, LongHorn Steakhouse, The Flying Butcher, and On the Go Inferno - Wood Fired Pizza, offering a variety of sandwiches, frozen yogurt, steaks, deli, and pizza.
Where can I find health supplements nearby Lowe's Amherst?
GNC is a nearby store offering vitamins and supplements, perfect for customers looking for health products close to Lowe's Amherst.
Does Lowe's Amherst offer assistance for customers who speak languages other than English?
Yes, Lowe's Amherst offers services in English and Spanish, and provides in-store translation services for other languages to assist diverse customers.