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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Papillion, NE offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,566 reviews
5 stars
923
4 stars
378
3 stars
116
2 stars
33
1 star
116
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant problems with delivery, including missed appointments, lack of communication, and poor service from delivery personnel.
Customer Service
While some employees received praise for their helpfulness and friendliness, others, particularly management, were criticized for rudeness and lack of support.
Product Availability
Customers noted a good selection of products, but some expressed frustration with the availability of specific items and the quality of certain products.
Store Experience
Overall, many customers appreciated the cleanliness of the store and the assistance from staff, although finding help was sometimes difficult.
- BBBREADCRUMB3 days ago5.0Amazing help every time I had to swing by for help with paint
- AAAngelicaDec 20, 20251.0DO NOT GET DELIVERY HERE! We ordered a washer and dryer to be delivered to our home, and when they arrived, a vent was not loaded into the delivery truck. We contacted customer service, who assured us that they would be back with the vent to finish the dryer setup. The delivery truck returned a few days later, but once again, the vent had not been put into the truck. Once again, we contacted customer service, who said they would contact their delivery team and have the vent sent over later that day. IT IS NOW 7:10 PM, AND WE ARE STILL WAITING FOR OUR DELIVERY SINCE 10 AM. PS. NEVER SHOPPING AT LOWES AGAIN.
- BMblake marcumDec 14, 20251.0Lowe’s is always terrible when it comes to selection as an electrician they don’t ever have anything we need and god forbid you need help finding anyone through out the store impossible to find anyone
- CKCrosby KathDec 13, 20251.0Keith the manager at papillon was horribly rude and insinuated I was trying to scam them or something. Would not honor their active advertised promotion. Lacking any customer service skills whatsoever and just downright rude. Avoid dealing with him at all costs. In serious need of some new management!
- HTHolly TDec 7, 20251.0I had to return paint after an error Lowe's had made. I had a wall professionally painted in this color. Keith, the store manager, said there was nothing he could do. I understand and figured that would be Lowe's policy. However, Keith, you have the bedside manner of Scrooge. Furthermore, you are the manager. You make more than your employees. It's your job to deliver bad news, not to make your employees do it and then run and hide like you did. Merry Christmas Keith. In the New Year, may you learn the communication skills a manager needs.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Papillion, NE?
You can find a wide variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, and bathroom storage.
What are the store hours for Lowe's Home Improvement in Papillion, NE?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my online order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if the status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are there language support options available at Lowe's in Papillion?
Lowe's supports English and Spanish languages, and also offers in-store translation services for other languages.
Does Lowe's provide installation services?
Yes, Lowe's offers a wide range of installation services including appliances, blinds, cabinetry, flooring, doors, windows, and more.
Can you tell me about nearby places where I could grab a meal before or after shopping at Lowe's?
Nearby, you can find several restaurants such as Pizza Ranch, Wingstop, Which Wich, Crumbl Cookies, Panera Bread, Chick-fil-A, McDonald's, On The Border, and Panda Express, perfect for a meal before or after your visit.
Are there other stores close to Lowe's where I can shop for clothing or beauty products?
Yes, nearby Kohl's offers clothing and children's clothing, and within Kohl's you can find Sephora for cosmetic and beauty supplies.
Is there a propane supplier near Lowe's for grilling needs?
Yes, Blue Rhino Propane Exchange is located near Lowe's and can supply propane for your grilling needs.