Brand Certified
Lowe's Home Improvement
4.3(1734 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
8707 South 71st Plaza, Papillion, NE
68133, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(402) 516-0968
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/NE-Papillion/2611
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Papillion, NE offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.3
1,734 reviews
5 stars
1,045
4 stars
395
3 stars
127
2 stars
40
1 star
127
- ALAnnette Lucas5 days ago1.0This has been the worse experience EVER. We are working to remodel our kitchen cabnets and counter no issues. Now at the backsplash and we have no idea where our stuff is we paid for. Long story short, our stuff is lost, lowes schedule delivery 2 different times, we took off work and no one shows up. The installation is scheduled in 2 days and we dont have the supplies we paid for from lowes, papillion lowes doesnt have stuff we paid for and the installer doesn't have the stuff we paid for. We get the same promise when we call,it will be delivere this day, this time. We have been on the phone with managers and the installer and lowes installation, we have personally drove to store 2 times to talk to them in person. We made store manager give us a written note saying we are not responsible if our stuff isnt found. We get the run around and promises that never happen. DON'T GO HERE FOR DELIVERY OF ITEMS, PICKUP YOURSELF IF YOU MUST BUY LOWES. IM TIRED OF EMPTY PROMISES, WE ARE DONE with them. Update: they delivered stuff that we didn't order and onebitem was a OPEN bag of grout. Called lowes insulation again and yhe store manager told them they personally put it on the cart andbit was coŕrect. We HAVE pictures and receipt showing different
- FCFrank CastanedaMar 11, 20264.0Lowe's was a life saver being open so late during the week I had a faucet hose pop on my food trailer and they were there open for me to keep working. Thank you
- NMNicholas MoyaMar 7, 20264.0I had a terrible experience with Lowe's and their 3rd party delivery team in the last couple days dealing with a washer/dryer install. However, I'm giving them 4 stars because of their upper level management actually took time to contact me over the weekend and make sure the issue was resolved. I don't believe it shouldn't have even gotten to that level, but regardless Tabatha really made sure our issue had been resolved and I do truly appreciate that. Her phone call really turned my whole day around after all this!!
- NBNancy BaumanFeb 16, 20265.0Huge plant selection at reasonable prices. Staff were helpful
- DEDestiny EckleyFeb 12, 20261.030 minutes standing at the paint station when there are five people standing not even 20 feet from you and the alarm goes off 3 times requesting assistance is ridiculous. Shout out to Frank as he’s the only person in the store I saw actively helping multiple people when everyone else avoids eye contact so they can pretend they don’t see you
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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