Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Omaha, NE offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,358 reviews
5 stars
713
4 stars
352
3 stars
123
2 stars
43
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, many customers report rude or unhelpful staff, particularly in the garden center and during checkout.
Product Availability
Customers frequently mention issues with product availability and the accuracy of inventory, leading to frustration when items are out of stock or not as described.
Installation Services
Numerous complaints about installation services, particularly for flooring, highlight poor communication and execution, resulting in customer dissatisfaction.
Return Policies
Customers express frustration with return policies, especially regarding opened items and the requirement for the original cardholder to be present, leading to negative experiences.
Store Cleanliness
The store is generally noted as clean and well-organized, contributing positively to the shopping experience.
- CMCody MalikDec 22, 20251.0This place is the worst. No customer service not enough people in the store took a hour and 10 minutes to get an order from the back room upfront the guy decided to go to break in the middle of grabbing the order. Will not be returning
- CWCandace WotipkaDec 17, 20254.0Friendly service, prices are high on somethings
- PCPam CrooksDec 12, 20255.0We recently bought a kitchen appliance suite, which required multiple shopping trips at the Wright Street location for selection and to have questions answered. Alex S. took such good care of us, helped us work through a few glitches, and made sure our experience was all that we needed it to be. He's personable, knowledgable, and quickly earned our trust. Thank you, Alex!
- CBCharles BergmanDec 8, 20254.0Nice store, decent prices, and super staff. Lowes corporate self check out machines could be improved.
- MHmike hansenDec 1, 20255.0In Elkhorn Nebraska today to purchase mom and dad a new GE washer. Alex Shoemaker helped me and this guy is absolutely awesome! His customer service and demeanor made this whole process a lot easier than trying to buy something from your phone. Lol also he kinda looks like Luke Combs the country singer. Lol.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Omaha, NE?
You can find appliances, bathroom supplies, building materials, flooring, tools, garden equipment, home décor, and more.
What are the store hours for Lowe's Home Improvement in Omaha?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account.
What do I need to bring to pick up my order in-store?
Bring your order confirmation email or order number along with a photo ID such as a driver’s license or military ID for order pickup.
How do I initiate a return or exchange at Lowe's?
Returns can be made within 90 days by providing proof of purchase at the customer service desk or starting the return online if purchased from Lowes.com.
Can I cancel an item from my Lowe's order?
Yes, you can cancel items that haven't shipped or been picked up by signing into your MyLowe’s account and selecting the option to cancel.
What nearby places can help with automotive needs around Lowe's?
Nearby automotive services include Quick Lane (Omaha), Woodhouse Tire and Auto, and Brakes Plus, which customers can visit for car repairs or tire services.
Are there nearby food options close to Lowe's Home Improvement in Omaha?
Yes, nearby food options include Arby's, Taco Bell, McDonald's, Subway, and Casey's General Store where you can grab a quick meal before or after shopping.
Where can I get key and locksmith services near Lowe's?
Nearby locksmith services are available at minuteKEY and Minute Key, both close by for your convenience.