Brand Certified
Lowe's Home Improvement
4.1(2341 reviews)
Certified by Lowe's Home Improvement • Feb 22, 2026
Business Details
7525 Dodge Street, Omaha, NE
68114, United States
Certified by Lowe's Home Improvement • Feb 22, 2026
(402) 955-0700
Certified by Lowe's Home Improvement • Feb 22, 2026
https://www.lowes.com/store/NE-Omaha/1159
Certified by Lowe's Home Improvement • Feb 22, 2026
About
Certified by Lowe's Home Improvement • Feb 22, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Omaha, NE, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Feb 22, 2026
Hours
Certified by Lowe's Home Improvement • Feb 22, 2026
Reviews
4.1
2,341 reviews
5 stars
1,289
4 stars
563
3 stars
210
2 stars
88
1 star
191
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers noted a good selection of products, although some experienced issues with stock levels and online availability not matching in-store inventory.
Delivery Issues
Several reviews highlighted problems with delivery services, including incorrect items delivered and poor communication regarding delivery status.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude staff and unhelpful service in certain situations.
- JRJonathan RushFeb 13, 20265.0Good customer service and greta prices
- KLKim LavertueJan 30, 20265.0Checked in 0600 told to dock right away however wouldn’t be starting to unload us until 0700. Started unload by 0730 was out of their yard at 0910 Super nice gentleman working, kudos Lowe’s !
- HHHelenJan 28, 20262.0I almost always have a great experience at Lowes, but recently I've noticed some individuals with Lowes vest noting they're contractors of some sort and can't help or assist customers. When asked if they could find a Lowes employee for better assistance they mentioned they could not. Is this a new thing with Lowes? Myself and other customers have mentioned some of these individuals have made us feel uncomfortable when shopping.
- DLDon LerdahlJan 27, 20265.0Always helpful
- MWMark WareJan 3, 20261.0Website is absolute trash. Unusable.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Omaha, NE?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Omaha?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or shorter hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I find a product online at Lowe's?
You can search using a keyword, Lowe’s item number, brand, or manufacturer’s model number. Alternatively, browse by department on their website to shop their large selection of items.
What is the return policy at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com orders can be initiated online before shipping them back, and in-store returns require proof of purchase at the customer service desk.
What brands does Lowe's in Omaha carry?
Lowe's carries many trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, and more.
What payment options are accepted at Lowe's Home Improvement?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any nearby services to help with keys and locks near Lowe's?
Yes, there are several Minute Key locations nearby that provide key and locksmith services, which can be useful if you need new keys or lock assistance while shopping at Lowe's.
Where can I get propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby, which offers propane exchange services convenient for customers shopping for grills or outdoor equipment at Lowe's.
What dining options are close to Lowe's in Omaha?
Nearby dining options include Freddy's Frozen Custard & Steakburgers, Sakura Bana (a sushi and Japanese restaurant), Potbelly sandwich shop, LongHorn Steakhouse, and Olive Garden for Italian cuisine, offering a variety of meal choices before or after visiting Lowe's.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website