Jensen Retaining Walls

4.7
111 reviews
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About

LandscaperLawn Equipment StoreConcrete Product SupplierRetaining Walls
Jensen Retaining Walls has been building retaining walls in the Omaha, NE metro area for more than 40 years. We offer a variety of landscaping services to both residential and commercial clients, and for us, there is no job too big or too small. With

Location

Jensen Retaining Walls
1504 South Saddlecreek Road, Omaha, NE
68106, United States

Hours

Reviews

4.7
111 reviews
5 stars
100
4 stars
2
3 stars
0
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Quality of Work

Customers consistently praised the craftsmanship and quality of the retaining walls, noting that the finished projects exceeded their expectations.

Customer Service

While many reviews highlighted excellent communication and responsiveness, there were notable complaints about poor customer service and missed appointments.

Timeliness

Most customers appreciated the quick completion of projects, often noting that work was finished ahead of schedule.

Professionalism

The crew was frequently described as professional, courteous, and hardworking, contributing to a positive overall experience.

Value for Money

Many customers felt that the pricing was fair and competitive, with several mentioning that the quality of work justified the cost.
  • LS
    lana smith
    Nov 14, 2025
    5.0
    Very happy with results, excellent crew, fast and efficient. Thank you Dave!
  • AW
    AJ Wilson
    Dec 20, 2023
    5.0
    This is a very workman-like place. Dave seems to really know his stuff. After listening to our ideas and measuring our site, he was able to give us an estimate on the spot. This was much better for us than waiting at least a few days for other estimates we received. It appears very hard for a busy contractor to estimate when they can get to the work due to people changing job desirements during the job. Once our project was started the crew was professional and did a great job. They finished in 3 days just as estimated even though we also added a bit extra. Highly recommend. Best price and best work for our retaining wall.
  • ML
    Martin Langner
    Apr 26, 2023
    5.0
    Jensen Retaining Walls did a fantastic job for us. We had been ripped off by a different contractor and Dave and his team came in, removed the shoddy work that had been done, and built us a wall that more than exceeded our expectations. This wall is over 100 feet long and it is as straight as an arrow. I think this wall will be standing longer than our house! Thank you so much!
  • JB
    J B
    Sep 5, 2018
    5.0
    Fair price. Work was finished in a timely manner and looked good. Respectful and hard working staff.
  • EE
    Emily
    Aug 1, 2017
    1.0
    Jensen did a retaining wall at my neighbors house. They left all of their materials (large piles of gravel, dirt and bricks) in front of my house on my mulch beds for more than two weeks (the workers were there the whole day and would stand around on their phones and play loud Spanish rap music from 7am to 5pm). After they were finished, my mulch beds were completely ruined but they did leave trash bags full of mulch on my front porch, I thought that was a nice gesture even though the damage was annoying. I called to request that they come lay the mulch as I am 7 months pregnant which I explained to the owners wife who answered the phone. Much to my dismay she had very poor customer service skills and was quite rude and unprofessional, disregarding this exchange I requested that they send workers to repair the damages and I left my address and phone number to possibly schedule a time for someone to come by. About 30 minutes later my doorbell rang. I was home alone and on the phone with my father when I was startled by a strange man on my front porch 😳 so I decided to stay on the phone with my dad due to the irie feeling in my gut incase something would happen (God forbid). I hesitantly opened the door to learn the strange man was Dave Jensen, the owner. He made me feel very intimidated as he aggressively protested laying the mulch by questioning me about how far along I was in my pregnancy implying I should lay it myself and also told me that I shouldn't be "bitching" about mulch beds. It was very unsettling. During our interaction I told him that he should practice better business by leaving the environment the way it was when they arrived. He continued to disagree with me and said "go ahead and write a bad review about me on google. I don't care. We will handle it the same way we do with all of our bad reviews and it won't affect me". I said "okay then I will, it's your business not mine". He then left without fixing the mulch beds. That was the end of our interaction. I am completely distraught that he came to my house in that manner and had the audacity to take that approach to a 25 year old woman who is 7 months pregnant. All I asked was that he or his workers lay the mulch as I am not physically capable. Also, if you're looking for a review on their quality of work I would not recommend, the work appears unfinished.

Frequently Asked Questions About Jensen Retaining Walls

What services does Jensen Retaining Walls offer?

Jensen Retaining Walls provides retaining walls and various landscaping services for residential and commercial clients, along with free estimates and warranties.

Where is Jensen Retaining Walls located?

Jensen Retaining Walls is located at 1504 South Saddlecreek Road, Omaha, NE 68106, USA.