Extra Space Storage

4.8
614 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 19025 Edna St in Omaha, NE today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
19025 Edna St, Omaha, NE
68136, United States

Hours

Reviews

4.8
614 reviews
5 stars
575
4 stars
16
3 stars
5
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Dean received numerous commendations for his helpfulness, attentiveness, and excellent communication skills.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Process

Customers appreciated the straightforward reservation process and the efficiency of the staff in assisting with their storage needs.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases after initial rental agreements.

Overall Satisfaction

Many reviews highlight a high level of satisfaction with the service and recommend the facility to others.
  • TW
    Tara Wheeler
    Nov 16, 2025
    5.0
    Dean was very helpful with determining which storage unit was needed. We visited the location on a Saturday afternoon and were very impressed with how clean and organized the entire facility is. We decided to rent here based on the hours an actual person is available if anything should happen at the facility. Highly recommend using Extra Space Storage and working with Dean.
  • DD
    David Dawson
    Nov 15, 2025
    5.0
    Great experience. They meet me at my shed to introduce themselves to. Told the shed I rented on line, showed me what they had available, and immediately changed sheds for me. Very impressed with their customer service.
  • WW
    Ward
    Nov 15, 2025
    5.0
    Very nice storage facility. Very clean, safe and management personnel are excellent. If you need storage I would use these guys.
  • DC
    Dawn Chizek
    Nov 7, 2025
    5.0
    If I could give more than 5 stars I would! When I decided to get a storage unit, I shopped around a little, but was immediately impressed with the number of positive reviews for this location. I especially liked all the comments about how great it was to work with the site manager, Dean. And, it certainly didnt hurt that the prices i found online were about $40 a month less than the nearby competitor! I started the online process of reserving a unit, but had a question about the locks and called the listed number. I ended up speaking to Demetra, at the main call center, and she was MORE than helpful. She answered my question, and then actually offered to go through the rental process with me over the phone in case I had any other questions. She was an absolute delight, probably the best customer service person I’ve ever dealt with. I had my unit number and access code and was all set. When I went to the facility, i stopped at the office to find out where my unit was. I met John ( who was very pleasant and helpful ) and later met Dean - when I needed some help with the lock. Dean was every bit as professional and helpful as all the reviews said. He even offered to switch my unit when we opened it and realized there were a couple of oil stains from the previous renter. Even though this is just day one, I know I made the right choice with ExtraSpace at 192/Edna. It is an affordable, very clean facility, run by people who care about the customer!
  • BC
    Brad Clark
    Nov 7, 2025
    5.0
    Dean was awesome to work with and very accommodating while we were unloading all of our containers. He even offered us coffee and drinks while we were loading our unit. And it’s the cleanest / nicest storage facility I’ve ever been to before

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.