Aptive Pest Control in Omaha, NE provides reliable residential pest control services designed to meet the needs of local homeowners. Our Omaha team helps protect homes from pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans. We focus on delivering effective solutions and professional service you can count on. Proudly serving Omaha and nearby communities, Aptive Pest Control is committed to helping you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works for you.
Many customers reported issues with customer service, including difficulties in canceling contracts and poor communication regarding appointments.
Technician Performance
Technicians received positive feedback for being friendly, thorough, and professional, often providing detailed documentation of their work.
Sales Practices
Numerous reviews highlighted concerns about aggressive and misleading sales tactics, with customers feeling pressured into long-term contracts.
Service Effectiveness
While some customers noted effective pest control results, others expressed dissatisfaction with incomplete treatments and service inconsistencies.
JC
Jonathan Curti
Dec 30, 2025
1.0
Left the gate open after service so my dogs could go running down the street. Not to mention sometimes it feels like you are paying to have them refill bait boxes
BL
Bruce Little
Nov 26, 2025
5.0
The technician sent numerous pictures to document what was done.
EN
Emerald Neubauer
Nov 25, 2025
1.0
so awful do not use them. I needed emergency pest control services due to maggot infestation in my garage and they were the only company that treated for maggots so the guy came and treated which that part was all good and effective however, when I was signing paperwork, my two month old baby was crying, screaming in my arms and the guy was trying to talk to me about everything else and he told me what I was signing was just acknowledgment and allowing them to treat the outside and inside of my house I briefly looked over everything and it looked like that's exactly what I was signing, but it was not I guess. He told me that this time it would be $100 but every other time I needed service it would be $40 so then a couple months go by and I get a text that I have an aptive pest control appointment coming up. Which I never made so then I logged into the account that I had made for payments and it showed that I owed $60 so I called customer service and they said that I was on a 24 month contract of $60 a month. first of all I can't afford that right now. I'm a young single mom and just needed one time service and was told I was only getting one time service so then when I ask if I can cancel my contract, she said I would either have to pay $300 or she can drop my 24 month contract to a 12 month contract and drop my fee from $60 a month to $50 a month but I can't cancel it. So somehow I can't get out of a 24 month contract that I didn't even know I was signing but she can drop it down 12 months and $10? she also told me that she would freeze my account for three months with no charge and no appointments but they're still texting me about coming Every week and I have to cancel it every time and I never reschedule it but then I get another text that they're on their way and I have to tell them that I tried to cancel all of these appointmentsand still trying to charge me so it's impossible for me to cancel this and they just like won't listen I would not recommend using this company at all. It's impossible to get out of contracts. You didn't even know you signed it. They have a bunch of hidden things in their paperwork and they twist their words make you think something else and it's just getting super frustrating at this point
DH
Doris Henning
Nov 19, 2025
5.0
Technician was friendly.
GC
Greg Clark
Nov 13, 2025
5.0
Kiera was awesome, very kind and professional! Took great care of our home and yard! Sent detailed photos of all the hard work that goes into the process!
Frequently Asked Questions About Aptive Pest Control
What pest control services does Aptive Pest Control offer?
Aptive Pest Control provides residential pest control services including ant extermination, rodent control, mosquito treatment, spider control, cockroach extermination, and flea & tick control.
Which areas does Aptive Pest Control serve?
Aptive Pest Control serves Omaha, Ralston, Bellevue, Papillion, La Vista, Fremont in Nebraska, as well as Avery, Chautauqua, Carter Lake, Crescent, Ascot in Iowa, among other nearby communities.
Where is Aptive Pest Control located?
The Aptive Pest Control office is located at 11016 Mockingbird Drive, Omaha, NE 68137, USA.
What are the business hours for Aptive Pest Control?
Aptive Pest Control is open 24 hours a day, 7 days a week.
How can I contact Aptive Pest Control?
You can reach Aptive Pest Control by phone at +1 402-243-6813 or visit their website for quotes and service details.
What payment options does Aptive Pest Control accept?
Aptive Pest Control accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is Aptive Pest Control affiliated with any professional organizations?
Yes, Aptive Pest Control is a member of the National Pest Management Association.
What nearby places can help customers find Aptive Pest Control's location?
Nearby places to Aptive Pest Control include Haven Hospice, Imperial Wagyu Beef, and Straight Line Painting Omaha, which can serve as landmarks to help customers locate the business.
Are there other professional services near Aptive Pest Control in Omaha?
Yes, professional services such as Mérieux NutriSciences Omaha (laboratory testing) and CCS Presentation Systems (event photography) are located near Aptive Pest Control, offering options for related business needs.
What can customers do in the area before or after visiting Aptive Pest Control?
Customers can explore local businesses like Imperial Wagyu Beef for quality grocery shopping or visit nearby service providers like Merry Maids for home cleaning, making their visit to Aptive Pest Control part of a productive day.