Aptive Pest Control

4.5
1521 reviews

About

Pest Control ServiceLawn Care Service
Aptive Pest Control in Omaha, NE provides reliable residential pest control services designed to meet the needs of local homeowners. Our Omaha team helps protect homes from pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans. We focus on delivering effective solutions and professional service you can count on. Proudly serving Omaha and nearby communities, Aptive Pest Control is committed to helping you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works for you.

Location

Aptive Pest Control
11016 Mockingbird Drive, Omaha, NE
68137, United States

Hours

Reviews

4.5
1,521 reviews
5 stars
1,261
4 stars
79
3 stars
32
2 stars
15
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported issues with customer service, including difficulties in canceling contracts and poor communication regarding appointments.

Technician Performance

Technicians received positive feedback for being friendly, thorough, and professional, often providing detailed documentation of their work.

Sales Practices

Numerous reviews highlighted concerns about aggressive and misleading sales tactics, with customers feeling pressured into long-term contracts.

Service Effectiveness

While some customers noted effective pest control results, others expressed dissatisfaction with incomplete treatments and service inconsistencies.
  • JC
    Jonathan Curti
    Dec 30, 2025
    1.0
    Left the gate open after service so my dogs could go running down the street. Not to mention sometimes it feels like you are paying to have them refill bait boxes
  • BL
    Bruce Little
    Nov 26, 2025
    5.0
    The technician sent numerous pictures to document what was done.
  • EN
    Emerald Neubauer
    Nov 25, 2025
    1.0
    so awful do not use them. I needed emergency pest control services due to maggot infestation in my garage and they were the only company that treated for maggots so the guy came and treated which that part was all good and effective however, when I was signing paperwork, my two month old baby was crying, screaming in my arms and the guy was trying to talk to me about everything else and he told me what I was signing was just acknowledgment and allowing them to treat the outside and inside of my house I briefly looked over everything and it looked like that's exactly what I was signing, but it was not I guess. He told me that this time it would be $100 but every other time I needed service it would be $40 so then a couple months go by and I get a text that I have an aptive pest control appointment coming up. Which I never made so then I logged into the account that I had made for payments and it showed that I owed $60 so I called customer service and they said that I was on a 24 month contract of $60 a month. first of all I can't afford that right now. I'm a young single mom and just needed one time service and was told I was only getting one time service so then when I ask if I can cancel my contract, she said I would either have to pay $300 or she can drop my 24 month contract to a 12 month contract and drop my fee from $60 a month to $50 a month but I can't cancel it. So somehow I can't get out of a 24 month contract that I didn't even know I was signing but she can drop it down 12 months and $10? she also told me that she would freeze my account for three months with no charge and no appointments but they're still texting me about coming Every week and I have to cancel it every time and I never reschedule it but then I get another text that they're on their way and I have to tell them that I tried to cancel all of these appointmentsand still trying to charge me so it's impossible for me to cancel this and they just like won't listen I would not recommend using this company at all. It's impossible to get out of contracts. You didn't even know you signed it. They have a bunch of hidden things in their paperwork and they twist their words make you think something else and it's just getting super frustrating at this point
  • DH
    Doris Henning
    Nov 19, 2025
    5.0
    Technician was friendly.
  • GC
    Greg Clark
    Nov 13, 2025
    5.0
    Kiera was awesome, very kind and professional! Took great care of our home and yard! Sent detailed photos of all the hard work that goes into the process!

Frequently Asked Questions About Aptive Pest Control

What pest control services does Aptive Pest Control offer?

Aptive Pest Control provides residential pest control services including ant extermination, rodent control, mosquito treatment, spider control, cockroach extermination, and flea & tick control.

Which areas does Aptive Pest Control serve?

Aptive Pest Control serves Omaha, Ralston, Bellevue, Papillion, La Vista, Fremont in Nebraska, as well as Avery, Chautauqua, Carter Lake, Crescent, Ascot in Iowa, among other nearby communities.