Business Details
About
Appliance Repair Service
All Appliance Service provides appliance repairs to the Omaha, NE area.
Details
- Cash onlyNot available
Location
Hours
Reviews
4.6
765 reviews
5 stars
675
4 stars
23
3 stars4
2 stars3
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are frequently praised for their professionalism, knowledge, and efficiency in diagnosing and repairing appliances.
Customer Communication
While many customers appreciate the technicians' communication, there are complaints about the office staff's lack of transparency and responsiveness regarding scheduling and updates.
Timeliness
Several reviews highlight issues with scheduling and delays, indicating that the company could improve its respect for time windows.
Mixed Experiences
While many customers report positive experiences, there are notable instances of dissatisfaction related to unresolved issues and poor follow-up.
- MMMax2 days ago5.0100% excellent service from Zach and the office. Thank you for being good listeners and actually caring about this issue. We will continue to only use All Appliances in the future. Thank you!
- POPatti OwenJan 3, 20265.0Charlie was AWESOME...he gave up his Saturday to fix my fridge. Thank you so much!!! Everyone I talked to/worked with at All Appliance was great....professional, comoetent and with a sense of urgency to get my fridge back to functional.
- CWChristine WheelerDec 29, 20255.0I would like to give Tim 5 Stars. He came out and took care of my drain hose for my Frigidaire Wash machine combo unit. I live at Southwind’s Apartments off Virginia St in Omaha. He knew what the problem was right away and took care of it right away and was nice to my rescue dog Max also!! I give Tim 5 Stars. Christine Wheeler
- CACarlyRain AdamsDec 19, 20251.0I am beyond disappointed in this company. It was evident from my first interaction that this company has little regard for the customer or their time. Updates on scheduling services and parts was only provided upon reaching out. During the repair of my refrigerator, my floor was damaged. I understand accidents happen and was assured it would be resolved by the technician. Did I ever receive a call or any effort to schedule a repair, no! Two weeks ago I finally got connected to an apologetic Manager with the promise to call me back with a solution. I’m still waiting… empty promises. It has now been 6 weeks. I had left multiple messages for the owner and manager. I am out of ideas and loosing hope that this company will take Accountability.
- DODaniel OshelDec 17, 20255.0I am giving All Appliance Service 5 stars for the excellent service that Charlie provided for us. The scheduling associates set expectations that a technician should arrive in the morning, so I planned to stay home in the morning and go to work at noon. However, there was miscommunication that led to the technician being overbooked in the morning and he was only able to meet after I already got to work. Charlie set a good expectation that he would try to follow up after his next job, but I just assumed there wouldn't be a call back. After an already long day with a project that lasted hours longer than he expected, Charlie called us at 7pm and he offered to show up to still try to take care of our request. He was very professional, knowledgeable and kind, and ended up leaving our house at 9pm. I commend him on his excellence and recommend All Appliance Service solely on my experience with Charlie. He saved the day for this company because the missed expectations in the morning would have led to a very poor review. Hopefully the scheduling associates can get a better solution in place to support their technicians.
Frequently Asked Questions About All Appliance Service
Are all your technicians licensed, bonded, and insured?
Yes, all of our technicians are fully licensed, bonded, and insured for your peace of mind and protection.
Is your trip charge included if I authorize the repair?
Yes, the trip charge is incorporated into the overall repair cost as part of the itemized labor. This charge covers our initial visit, any subsequent trips, and the time spent diagnosing your appliance issue. Our labor rates are standardized and guided by the specific appliance type. You'll only pay this charge once, and we don't hide it in other costs like some companies might.
Is my appliance worth repairing?
Generally, repairing an appliance is more cost-effective and environmentally friendly than replacing it. We're committed to providing honest assessments, prioritizing repairs when feasible, but recommending replacement if it's truly in your best interest. It's worth noting that older appliances often have longer lifespans post-repair compared to newer models.
How much will it cost to recharge my refrigerator with Freon?
Refrigerators don't consume refrigerant like cars use oil. If your refrigerator is low on refrigerant, it indicates a leak. Adding more refrigerant isn't a solution and is actually illegal due to environmental concerns. Leaks can lead to system contamination and compressor damage. If your refrigerator isn't cooling properly, the issue likely isn't related to refrigerant levels.
How much will it cost?
We can only provide an accurate repair quote after our technician has inspected and diagnosed your appliance in person. The only cost we can confirm beforehand is our one-time trip and diagnostic fee. If you know the specific part needed, we can quote its price and ensure our technician brings it. Our labor charges are based on a standardized national price guide, which we'll share with you for approval before starting any work.
My washer (or dryer) shakes a lot, and I'm worried it's going to shake away from the wall or cause damage to the floor. Is there anything I can do to fix this?
Excessive shaking in washers, especially high-efficiency models, is often caused by detergent and dirt buildup. This occurs because HE washers use less water, making it harder to clean the tub thoroughly. We recommend using Affresh washer cleaning tablets, which are specifically designed to break down this residue and clean your washer effectively.
What are safety must-haves in your home and are they important?
Safety is paramount in any home. Essential safety items include fire extinguishers, gas appliance shut-off valves, up-to-date gas connectors, smoke detectors, and carbon monoxide detectors. We recommend professional inspection of gas connectors, keeping a fire extinguisher in the kitchen, installing independent shut-off valves for each gas appliance, and regularly maintaining smoke and carbon monoxide detectors.
Should I repair or replace my malfunctioning appliance?
The decision to repair or replace depends on various factors. Older appliances often have better longevity, even after repairs, compared to newer models. We recommend getting a repair estimate before considering replacement. A general guideline is to opt for replacement if the repair cost exceeds 35% of the total replacement cost, including purchase, tax, delivery, and old appliance removal.
The spring broke on my oven door. Do I have to get it repaired right away?
A broken oven door is a serious safety concern that requires immediate attention. Unlike furnaces, ovens aren't connected to external venting systems. A faulty door can prevent proper temperature regulation, leading to continuous combustion and potentially dangerous carbon monoxide production. While it may seem minor, a broken oven door poses significant risks and should be repaired promptly.
Is it really important to clean the condenser on my refrigerator?
Cleaning your refrigerator's condenser is crucial. Most manufacturers recommend annual cleaning, as outlined in the owner's manual. Regular condenser maintenance helps conserve energy, reduces health concerns, and extends your refrigerator's lifespan and efficiency. We offer a scheduled service program for our customers to ensure this important maintenance task is performed regularly.
What types of appliances does All Appliance Service repair?
All Appliance Service repairs a wide range of appliances including refrigerators, freezers, ice makers, dishwashers, garbage disposals, stoves, ovens, microwaves, washers, and dryers.
Where is All Appliance Service located?
All Appliance Service is located at 7016 Maple Street #12, Omaha, NE 68104, USA.
What are the business hours for All Appliance Service?
The business hours are Monday to Friday from 7:30 AM to 4:30 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sunday.
Which appliance brands does All Appliance Service work with?
They service brands including GE, Whirlpool, Bosch, Maytag, U-Line, Kenmore, Amana, Samsung, KitchenAid, Scotsman, Hotpoint, Frigidaire, Speed Queen, Sub-Zero, Thermador, and JennAir.
How can customers contact All Appliance Service?
Customers can contact All Appliance Service by phone at +1 402-553-0900 or via email at allappser@hotmail.com.
What payment options are accepted by All Appliance Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What areas does All Appliance Service serve?
They provide appliance repair services to Omaha, Papillion, Bellevue, LaVista, Ralston, Offutt, Millard, Gretna, Elkhorn, Bennington, Plattsmouth, Ft Calhoun, Blair, Fremont, Waterloo, and Wahoo in Nebraska.
What nearby places are close to All Appliance Service that customers might visit?
Nearby places include Drapery Express for furniture and arts & crafts, Fusion BBQ for dining, and Bethesda Worship and Deliverance Center for religious services.
Are there any nearby shopping or service options customers can visit when coming to All Appliance Service?
Yes, customers can visit The Collective’s Corner for gifts and hobbies, Headz Academy for beauty and spa services, or Gvs Offersmaximum, LLC for IT service and computer repair.
Are there nearby dining options customers can enjoy before or after a visit to All Appliance Service?
Yes, customers can dine at Dundee’s Place Bar and Grill or try Fusion BBQ, both located near All Appliance Service.