Lowe's Home Improvement

3.9
1922 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lincoln, NE, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
6101 Apples Way, Lincoln, NE
68516, United States

Hours

Reviews

3.9
1,769 reviews
5 stars
873
4 stars
436
3 stars
154
2 stars
76
1 star
230

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, many customers report poor service, long wait times, and unresponsive staff.

Product Availability

Customers appreciate the variety of products available, but there are complaints about inventory discrepancies and issues with online orders not matching in-store availability.

Delivery Issues

Numerous reviews highlight problems with delivery, including delays, incorrect items, and lack of communication regarding delivery status.

Staff Friendliness

While some customers report positive interactions with friendly and helpful staff, others describe experiences with unhelpful or indifferent employees.

Pricing Concerns

Several customers express dissatisfaction with pricing, citing higher costs compared to competitors and issues with price matching policies.
  • CW
    Cari Wise
    Dec 16, 2025
    5.0
    The staff is hands down the best to help you when you walk in, the other box stores the emoloyees will walk right past you even of your looking like your struggling.
  • RJ
    Roger Jaswal
    Dec 9, 2025
    5.0
    Always able to find what I'm needing. Location is close to my house also
  • LN
    Lance Napier
    Dec 4, 2025
    4.0
    Good customer service in electrical and check out
  • DC
    Damon Coates
    Nov 29, 2025
    5.0
    Always friendly people
  • ME
    Matt Eschliman
    Nov 8, 2025
    1.0
    Apparently when you order a $550 toolbox it’s acceptable to deliver it in this condition and then offer you $25.00 gift card or 10% back. Every single side is damage and the emblem is ripped off. I don’t even know how you decide to deliver something in this condition. Insane. Now I’m waiting on them to exchange it 4 days from now when I needed it today. I asked for $100.00back and we would call it good and they didn’t even consider it. Absolutely no sense of urgency or any amount of empathy to correct the situation.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.