Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lincoln, NE Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,758 reviews
5 stars
869
4 stars
430
3 stars
153
2 stars
76
1 star
230
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive or rude.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about inaccurate inventory information and issues with online orders.
Pricing Issues
Several reviews mention dissatisfaction with pricing, including high prices compared to competitors and problems with price matching.
Staff Helpfulness
While many customers report positive experiences with staff assistance, there are numerous instances of customers struggling to find help or receiving inadequate support.
Delivery Problems
There are significant complaints regarding delivery issues, including delays, incorrect items, and poor communication from customer service.
- AWAnthony WilkasonNov 8, 20251.0I went in to buy a new washing machine. The associate that came after I pushed the help button said he would be right back. 20 minutes later he was assisting another customer. Then he proceeded to leave as his shift was over. The next associate that showed up said he would grab the appliance as well and meet me up front. 40 minutes later he arrived saying it was hard to locate. I won’t be going back.
- MEMatt EschlimanNov 8, 20251.0Apparently when you order a $550 toolbox it’s acceptable to deliver it in this condition and then offer you $25.00 gift card or 10% back. Every single side is damage and the emblem is ripped off. I don’t even know how you decide to deliver something in this condition. Insane. Now I’m waiting on them to exchange it 4 days from now when I needed it today. I asked for $100.00back and we would call it good and they didn’t even consider it. Absolutely no sense of urgency or any amount of empathy to correct the situation.
- SSSharon ShelleyOct 31, 20255.0Helpful associates to find products. A very nice gentleman helped me checkout at the self-check out station.
- TATyler AltrockOct 20, 20255.0The guys at the pro desk really are amazing. Willing to work with you to get you set up right natter what problems you throw at them.
- BBbabyzaeOct 13, 20252.0the customer service boys were just standing there like "doyyy???" when i had requested help looking for something. they were kinda giving useless lollll. i just walked away cus it was so awkward. but then this super kind lady with glasses saw and helped me out instead so shouts out to her!!! gonna order online from here on out xoxo
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Lincoln, NE?
You can find appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, outdoor and gardening equipment, and more at Lowe's Home Improvement in Lincoln, NE.
What are the store hours for Lowe's Home Improvement in Lincoln, NE?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with some holiday hours adjustments.
Does Lowe's in Lincoln, NE offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How do I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe's account. Email updates will be sent if the status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a range of installation services including appliances installation, flooring, blinds, cabinets, doors, lighting, HVAC, and more.
Are there any special services or benefits offered by Lowe's?
Lowe's offers free delivery, free haul away, gift cards, free shipping, easy returns, and easy exchanges.
Can I find propane exchange services near Lowe's Home Improvement in Lincoln?
Yes, Blue Rhino Propane Exchange is nearby and provides propane supplier services convenient for your outdoor grilling or heating needs.
What dining options are available near Lowe's Home Improvement in Lincoln?
Nearby dining options include Domino's Pizza, Trailer Birds, Mulberry BBQ, Dickey's Barbecue Pit, and Texas Roadhouse, great for meals before or after your shopping trip.
Are there any wellness or beauty services near Lowe's in Lincoln, NE?
Yes, nearby wellness and beauty services include Ben Stone Massage Therapy, Rainbow Nails & Spa, and The Massage Method for relaxation and self-care.