Customers consistently praised the helpfulness and professionalism of the staff, highlighting specific employees like Gavin, Bria, and Tyler for their exceptional service.
Product Quality
Many reviews noted the high quality of the furniture and the variety of options available, with customers expressing satisfaction with their purchases.
Delivery Experience
The delivery team received positive feedback for their professionalism and efficiency, with multiple customers appreciating the timely and careful delivery of their furniture.
Sales Approach
Customers appreciated the no-pressure sales environment, allowing them to browse comfortably while receiving assistance when needed.
Stock Availability
Some customers expressed disappointment regarding stock availability, noting that not all items were in stock at the time of purchase.
PA
Peg Allgood
1 day ago
5.0
We found exactly the dining table and chairs we were thinking of and Brandon & Tyler were awesome with the knowledge and information needed to complete the sale.
SW
Scott Wade
5 days ago
5.0
Everyone was friendly and professional. Honesty, and knowledgeable was displayed!
RC
Regine Cline
Dec 29, 2025
5.0
I recently moved from California to Nebraska. My husband and I shopped at multiple furniture stores, but Furniture Row provided the best service and furniture. Huge shout out to Brea or Bria, sorry if I spelled your name wrong! She helped us every step of the way. From the moment we walked in, she made sure we got what we needed and answered all of our questions.
After a short walk around the store, my husband and I found the bed set frame we wanted along with new blue leather couches.
The downside was, not everything was in stock. However they did not charge for multiple deliveries even though two separate deliveries were made. Most of our furniture was ready within 2-3 weeks after purchase which was very convenient for us.
I truly appreciate Brea squeezing us into their busy Christmas schedule. I was able to get all my furniture before Christmas Day. It was a gift to my family and I.
Another thing that set this store apart from others is the better deals they offered and their delivery team. The two men who delivered my furniture both times were very professional, prompt and did their jobs well. They asked where I wanted my furniture, made sure it worked before leaving, and cleaned up the mess that was made.
We were also given cleaning supplies. We can bring it in for refills which is another nice perk.
I highly recommend buying furniture from here. My husband plan to come back and recommend them to friends and family.
RA
Rosalind Ammons
Dec 28, 2025
1.0
Very cordial ,fast , speedy service, but didn't get the appotunity to add more to my purchase. Wrote the papers up extremely fast, did not give a chance to look for a rug or pillows to much my other items I still need a rug. 2,000.00 approval.
ES
Erik Spitz
Dec 26, 2025
5.0
Bria was great to work with! She was awesome in letting us have our space to look around but was around when we had questions. She helped ensure we got the essentials for our bedroom furniture, and made the checkout process simple. Thanks Bria!
Furniture Row is located at 5000 N. 27th St., Lincoln, NE 68521, USA.
What are the operating hours of Furniture Row?
Furniture Row is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sunday.
What type of products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas and sectionals, bedroom furniture, mattresses, linens, lamps, mirrors, and home office furniture.
Does Furniture Row offer delivery and financing services?
Yes, Furniture Row provides delivery and financing services to its customers.
What payment options are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is Furniture Row wheelchair accessible?
Yes, Furniture Row has wheelchair accessible entrances and parking.
Which nearby furniture stores can I visit along with Furniture Row?
Nearby furniture stores include Sofa Mart and Denver Mattress, offering additional options for home furnishings and mattresses in the vicinity.
Where can I find nearby dining options before or after shopping at Furniture Row?
You can visit nearby restaurants such as Hy-Vee, Culver's, Fazoli's, The Corner Kitchen, Abelardo's Mexican Fresh, and Wahlburgers at Hy-Vee for a variety of dining experiences.
Are there any nearby coffee shops close to Furniture Row?
Yes, Starbucks is located nearby and is a convenient place for coffee before or after your visit to Furniture Row.
What is the best way to contact Furniture Row for customer service inquiries?
You can contact Furniture Row customer service by phone at +1 402-477-6330 or by email at customerservice@furniturerow.com.