Quality of Furniture
Customers consistently praised the high quality and craftsmanship of the furniture, noting it as heirloom quality that lasts for generations.
Customer Service
Many reviews highlighted the friendly and helpful nature of the staff, although there were some complaints about poor communication and service in specific instances.
Delivery Issues
Several customers reported delays in delivery and issues with receiving incorrect items, leading to dissatisfaction.
Pricing
While many customers felt the prices were reasonable for the quality offered, some noted that the furniture is on the pricier side.
Store Experience
The store was described as beautiful with a wide selection, but there were mixed reviews regarding staff attentiveness during busy times.