Extra Space Storage

5.0
840 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 20302 Farnam St in Elkhorn, NE today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
20302 Farnam St, Elkhorn, NE
68022, United States

Hours

Reviews

5.0
840 reviews
5 stars
826
4 stars
7
3 stars
2
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Craig consistently received praise for his exceptional customer service, being described as helpful, friendly, and knowledgeable.

Facility Cleanliness

The storage facility is frequently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with sudden rent increases, indicating a need for clearer communication regarding pricing policies.

Overall Experience

Many customers reported a seamless and positive experience, highlighting the professionalism of the staff and the convenience of the services offered.
  • KS
    Kayla Shafer
    Dec 21, 2025
    5.0
    Craig was super helpful when I needed assistance obtaining a unit. He is always friendly and helpful when I see him and he maintains a safe and clean building. I would recommend this facility to friends and family.
  • DR
    Dayana Rodriguez
    Dec 17, 2025
    5.0
    I’ve been renting a unit at Extra Space Storage and couldn’t be happier with my experience. The facility is clean, secure, and very well managed. Craig is amazing—he’s incredibly helpful, professional, and always goes above and beyond to make sure everything runs smoothly. Customer service like this is hard to find. Highly recommend Extra Space Storage!
  • HP
    Holly Peterson
    Dec 15, 2025
    2.0
    Unfortunately, the reviews were right. I signed a contract for $54 a month for 4 months as they make you pay 4 months in advance.. and what do you know.. I get a letter with one month to go stating they are increasing my rent to DOUBLE. Yep, a 100% increase. I will be paying one more month and then looking elsewhere. BE AWARE and make sure to pay/extend your contract TWO months before your contract ends. Maybe then you will beat them to the increase. Very disappointing because Craig is the best and the facility is so clean and a convenient location. I know this is out of his hands.
  • SH
    Steve Heller
    Dec 8, 2025
    5.0
    Craig was super helpful. Nice clean facility!
  • CJ
    Charlie Johnson
    Dec 5, 2025
    5.0
    John did a great job showing me some units and helping me pick one out!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.