Lowe's Home Improvement

4.2
1486 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Fargo, ND offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
5001 13th Avenue S, Fargo, ND
58103, United States

Hours

Reviews

4.2
1,382 reviews
5 stars
764
4 stars
344
3 stars
117
2 stars
51
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees were praised for being helpful and knowledgeable, others were criticized for being rude or unhelpful.

Product Quality

Several customers reported issues with product quality, including faulty appliances and poor assembly, leading to dissatisfaction.

Online Experience

Customers experienced frustrations with the online ordering system, particularly regarding curbside pickup options and inventory accuracy.

Store Environment

The store was generally noted for being clean and well-stocked, with some customers appreciating the friendly atmosphere.

Staff Knowledge

While many customers found staff to be knowledgeable, there were instances where employees lacked product knowledge, impacting the shopping experience.
  • RK
    Rob Kenney
    Dec 29, 2025
    1.0
    My dad and I have each bought a snowblower from Lowes this year in october. Wanted to get one in stock and assembled. My Dads came with the throttle completely messed up and was exchanged. I just used mine for the 2nd time and THE TIRE SEPARATED FROM THE RIM!!. Since I'm past my 30days I am no longer able to get this fixed through them.2nd use!! I dont know if its their poor assembly people or Toro's gone to hell.The gentleman in customer service was of no help. 2Faulty snowblowers in 2 purchases ,no wonder they were a big sale item. Avoid Toro and Lowes
  • KW
    Kelli Wilber
    Dec 16, 2025
    5.0
    Very helpful and knowledgeable staff.
  • KR
    Kenn Rymdeko
    Dec 10, 2025
    5.0
    Clean facility. Attentive staff. Appears to be well stocked.
  • AD
    Ashley Dickerman
    Dec 1, 2025
    3.0
    Bought two things online because it said they do curbside or indoor pickup. I wanted to do curbside. So I added those items to my cart, went to go checkout, and there was no option to select curbside or pickup. All it asked for was my payment. Once I paid, I thought it would prompt for curbside or indoor pickup but, it didn’t give me any of those options. I have a little baby and didn’t want to bring him out in negative temps to pick up something inside since they offer curbside. So after I got an email saying my order was ready for pickup, I called the store and said I couldn’t choose curbside but that’s what I’d prefer. I told her I tried changing it through the email but all it would show me was the tracking update. The lady on the phone was super nice and said it was no problem, and to call when I would be leaving. Some time had passed and as I was leaving my home I called the store and spoke to someone else. Told them the situation above and said I was on my way. I asked if I need to call the store again once I got there and they said I could or just wait a bit as they’d keep an eye out for my car (gave them my description). I pulled up to the curbside spots and waited a bit. Nobody came out so I called to let them know that I was there (this time through the automated system). A lady came out the store and impatiently said, “You chose the wrong option and were supposed to come into the store and not curbside.” I explained that I called the store because I didn’t have that option online and asked to get it switched to curbside. So, I asked if the app would work better and if it would actually gave me the option to select curbside, and she said yes. I didn’t appreciate how the lady outside spoke to me and just assumed I selected in store pickup when I did not, it chose for me. Please look into this so someone else doesn’t run into this issue. Super frustrating and time consuming on my part. In the future I hope that employee has a little more patience and more understanding. Rating 3 stars because of this.
  • DZ
    D Z
    Dec 1, 2025
    1.0
    Taking 2 weeks waiting for install of washer/dryer because of incompetent staff while machines sit in the basement disconnected. Installers literally had to use phone app for language translation and could not finish performing their job without consulting a plumber. Having to take laundry to laundromat all this time is costing way too much money and time but they don't care at all once the sale has been made. Nothing but excuses, discourteous and unprofessional behavior from this location.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.