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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Bismarck, ND is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,076 reviews
5 stars
494
4 stars
243
3 stars
125
2 stars
57
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times.
Inventory Issues
Frequent complaints about inaccurate inventory information and unavailability of items that were listed as in stock.
Product Quality
Mixed feedback on product quality, with some customers expressing dissatisfaction with appliances and others praising the selection.
Store Organization
Some customers noted that the store was well organized and had a good selection, while others experienced difficulty finding help.
- SBShannon BrassJan 5, 20261.0Beware of Lowe’s. We purchased a four piece appliance set Black Friday from Lowe’s in Bismarck. We got an initial delivery date of December 11th. We cleared our kitchen of appliances and waited for the delivery. No one showed up. The next day my husband went on a wild goose chase to find we were rescheduled for the 13th. The 13th came and went, again clearing the kitchen making room and we received crickets from Lowe’s. We followed up with them yet again and we were told we would have them delivered the 20th. On the 17th my husband went to pick up the microwave brought it home to find out it’s damaged. On the 20th we were delivered a stove a dishwasher and a fridge that wouldn’t not leak water all over. We were a scheduled to have our fridge delivered on the 23rd. The fridge we got was not the one we ordered. In fact it was 25% smaller than the fridge we purchased and had some sort of iPad in the door. The delivery drivers with Lowe’s left the fridge here and told us Lowe’s would be in contact with us after Christmas. Christmas came and went. New years came and went. CRICKETS. We are trying to figure out how make things right. We now have a warranty for a fridge we do not have and contacting the “store manager” with Lowe’s is about as difficult as making an appointment with H&R Block middle of tax season. After hearing nothing back corporate called our local store to try to get answers for us. Finally our local Lowe’s refuses to take the hit and want us to pay the difference in the fridges. I refused to do so, so they are attempting yet another delivery this Saturday and with take the wrong fridge back. This process has been nothing shy of a nightmare with zero communication, little professionalism coming only for floor associates who have their hands tied. I would recommend going anywhere before working with Lowe’s again. Two thumbs down.
- LLliliJan 2, 20261.0So mad. went to lowe’s today and bought a curtain rod i thought was just so cute with little diamonds on the end. tell me why i open the box and one of the diamonds is literally not attached to the rod. i’m like omg ok i guess i’ll drive back to lowe’s from mandan. Ok so then i go back to lowe’s and you will never believe what happened. I returned the first one and i bought another in the same style and tell me why i drive all the way back home open the box Just to have the same thing happen again.i am honestly so disappointed and inconvenienced by this i have been mad all day. Now i have to glue it back on bc I’ll be damned if i drive back to lowe’s one more time. for a 60 dollar curtain you’ve gotta be kidding me.
- BEBrett EDec 3, 20251.0I placed an online order for an impact driver, specifically utilizing the website's promise of a 1-hour pickup window. After nearly three hours had passed without receiving a notification, I went to the Bismarck, ND, store to check on the order's status. Upon arrival, staff informed me that they did have the item in stock, but one was reserved for another customer and the only other unit available was a display model that they refused to sell. I requested to speak with a manager to resolve the discrepancy between the online availability and the in-store reality, as well as the extended wait time. The manager declined to come out and speak with me directly about the issue. The experience was frustrating due to the inaccurate inventory information online, the failure to fulfill the order within the promised timeframe, and the lack of management support when issues arose.
- DGdamaris gonzalezNov 30, 20251.0Horrible experience Lowe's is so disorganized no one know what they are doing. They have things on display say they have item available then go on and say they have no items to give after paying. No initiativenot even from the manager to try and help with online purchases for the same item.
- ASAshley StarkweatherNov 28, 20251.0I bought a house plant from the indoors garden section. Once I got in my car I realized that the plant was covered in cat urine and smelled awful. I had to throw it away.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Bismarck?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, paint, patio furniture, gardening equipment, and more. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, and Kobalt among others.
What are the store hours for Lowe's Home Improvement in Bismarck?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days of closure such as Thanksgiving and Christmas.
Does Lowe's Home Improvement in Bismarck offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I track or check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates when the status of your order changes.
What payment methods are accepted at Lowe's Home Improvement in Bismarck?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for your purchases.
What services does Lowe's Home Improvement provide?
Lowe's offers various installation services including appliances, cabinets, flooring, doors, heating and cooling, garage doors, roofing, and more. They also feature services like free delivery, free haul away, easy returns, and exchanges.
How can I find Lowe's Home Improvement at 1401 W Century Avenue using public transit or nearby landmarks?
Lowe's is located near several popular spots including Blue Rhino Propane Exchange and Sephora. Customers can use these landmarks to orient themselves. Taking local transit toward these known places can facilitate finding the store easily.
Are there any nearby stores where I can grab a quick snack or coffee before visiting Lowe's?
Yes, Starbucks is located nearby, offering a great place to get coffee or a snack before or after shopping at Lowe's.
Where can I find pet supplies or grooming services near Lowe's Home Improvement?
PetSmart is located close to Lowe's and provides pet grooming services and a wide range of pet supplies, ideal for pet owners visiting the area.
How can I contact Lowe's Home Improvement customer service?
You can contact Lowe's customer service via phone at +1 701-934-9000, toll-free at +1 800-445-6937, or email at customercare@lowes.com for assistance.