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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Winterville, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
800 Thomas Langston Road, Winterville, NC
28590, United States
Hours
Reviews
4.1
2,207 reviews
5 stars
1,192
4 stars
524
3 stars
205
2 stars
88
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report difficulty finding assistance and poor treatment from staff.
Product Availability
Customers appreciate the wide selection of products available, but some express frustration with stock issues and the accuracy of inventory information.
Checkout Experience
Many customers are dissatisfied with the self-checkout process and the lack of open cashier lines, leading to longer wait times.
Store Management
Several reviews indicate issues with store management and employee accountability, with some customers feeling that policies are inconsistently applied.
- AAAngel AlanizJan 2, 20261.0I’ve had the worst experience with Lowe’s in winterville nc. I made. A order for 3,400 and some of the material was going to take a few days to get there. Some got there early so I picked up my materials that wa there . And 5 days later was notified my remaining items were ready but not paid for!!!!. I’m pretty sure I know where seventeen hundred dollars went. They won’t give me my items. And I could not finish my job on time. They need to do better. Now I don’t know what I need to do. Because they sure as hlll took my money from my account.i am a regular customer and spend thousands of dollars a year with wintervillle Lowe’s. They will not be getting any of my business anymore!!
- RLRaychelle LeeJan 1, 20265.0Opened @ 9am today for the New year 2026
- PGPurple GypsyDec 31, 20251.0Horrible customer service… Cannot find anyone in lumber… fire the AI and higher more humans!
- STScott TilleyDec 21, 20255.0Stopped in Friday to pick up 3 items. Clerks gave great directions to the product. Self check was quick. Plenty parking at this store.
- SGShakira GrangerDec 14, 20253.0It's ok can't really find help around there and the guy cashier i had was not nice didn't like his attitude the lady working next to him was nice.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Winterville, NC?
Lowe's offers appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, kitchen and bathroom remodeling essentials, paint, patio furniture, plumbing, tools, and more.
What are the operating hours of Lowe's Home Improvement in Winterville, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account to receive updates.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
What installation services are available at Lowe's Winterville store?
Lowe's offers installation services including appliances, backsplashes, blinds, cabinets, countertops, decking, doors, flooring, garage doors, HVAC, lighting, roofing, sinks, smart home devices, and more.
Are there any nearby places where I can grab a meal before or after visiting Lowe's?
Yes, nearby dining options include Los Diaz Tacos LLC (Mexican food truck), Andy's Cheesesteaks & Cheeseburgers (American restaurant), La Cucina Mantia (Italian restaurant), New China (Chinese and Asian cuisine), and Wawa convenience store with fast food.
Are there nearby services where I can get keys or lock assistance near Lowe's Winterville?
Yes, there are locksmiths nearby such as minuteKEY and Minute Key, which can be convenient if you need key duplication or lock services when visiting Lowe's.
Where can I find fitness or wellness centers near Lowe's in Winterville?
Nearby fitness options include ATA Martial Arts of Greenville and Planet Fitness, so you can combine your shopping trip with a workout or fitness class.
Does Lowe's Home Improvement offer any special features or programs for customers?
Yes, Lowe's provides free delivery, free haul away, easy returns and exchanges, and Lowe's gift cards. They also support community programs like Lowe’s Toolbox for Education and Habitat for Humanity.