Extra Space Storage

4.9
2070 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2080 Old Lexington Rd in Winston-Salem, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2080 Old Lexington Rd, Winston-Salem, NC
27107, United States

Hours

Reviews

4.9
2,070 reviews
5 stars
1,955
4 stars
73
3 stars
18
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kristen, Matt, and Heather.

Facility Quality

The facility is noted for being clean, well-maintained, and easily accessible, contributing to a positive overall experience.

Efficient Processes

Many reviews highlighted the ease of the rental process, including online sign-up and quick check-in.

Mixed Experiences

While most feedback was positive, a few customers reported issues with customer service and miscommunication regarding insurance requirements.
  • AB
    Adventures in Barnharting
    6 days ago
    5.0
    They are easy to work with in a great location.Easy to pull a trailer in and out.And the units are extra clean.
  • KH
    Kellie haynes
    Jan 3, 2026
    5.0
    Great experience overall. The facility is clean, well-maintained, and easy to access, and Kristen really stood out for her excellent customer service. She was knowledgeable, approachable, and made sure everything went smoothly. I felt well-supported from the moment I arrived.
  • JD
    Jessica DePew
    Jan 3, 2026
    5.0
    Kristen made my experience at this location seamless. From explaining unit options to walking me through the rental process, she was patient, attentive, and very thorough. She made sure everything was set up correctly and took the time to check in and answer questions. I really appreciated her calm, helpful approach.
  • JT
    Jennifer Teope
    Jan 3, 2026
    5.0
    Kristen is a true asset to this location. She was attentive, professional, and incredibly helpful throughout my visit. She took the time to explain everything clearly and made sure my experience was positive. I would absolutely recommend this location because of the service she provides.
  • SO
    steven outley
    Jan 3, 2026
    5.0
    The place has great customer service. I lost my storage key and Kristen had spent 20 mins getting assistance from other stores to lend a hand. She was friendly, kind and knowledgeable.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.