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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Wilson, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,840 reviews
5 stars
1,003
4 stars
443
3 stars
143
2 stars
74
1 star
177
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Availability
Customers appreciate the variety of products available, but there are complaints about stock discrepancies and issues with large appliance orders.
Checkout Experience
Many customers express frustration with the self-checkout system and the lack of traditional cashiers, leading to longer wait times.
Delivery Issues
Numerous reviews highlight significant problems with delivery timelines and communication regarding appliance deliveries.
Store Cleanliness
The store is generally noted as clean and well-organized, making it easier for customers to find what they need.
- DBDonna Boswell2 days ago1.0Please don’t waste your time going to this Lowe’s. We have been 3 times trying to get carpet for the treehouse for our grandchildren. The two that attempted to help today didn’t seem to care and I am very frustrated. I wanted to go speak to the manager on duty but my husband said NO. We are headed to Rocky Mount. I’m so over worthless people and people that just don’t give a crap. But when they lose their job, all they want to do is cry. Geez people!!!!
- JWJoseph WhackDec 21, 20255.0Good shopping for outdoor
- GUGoogle UserDec 20, 20253.0I asked the employee standing at the desk in window blinds if she could help me and she said with snarky glee that she could but she wouldn’t cuz she was trying to clock out for lunch. I said okay then I’ll find someone else. She said (again snarky) oh you wont find anyone else to help you. lol. Guess what, I did find another associate and he did help me! Got what I needed and didn’t need you after all. Hope you enjoyed your lunch.
- BWB J WaldronDec 5, 20254.0In and out without any waiting. Plumbing department very helpful helping me fine what I needed.
- LGLaura GearhartNov 11, 20255.0Wilson nc Found employee right away, found item right away, was offered help with product, fast check out
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Wilson, NC?
You can find quality hardware and construction products such as paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Wilson, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Wilson offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I find a product online from Lowe's?
You can search using a keyword, Lowe’s item number, brand, or manufacturer’s model number, or browse by department on their website.
What brands does Lowe's Home Improvement carry?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, Weber, and many more.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online. In-store returns require proof of purchase at customer service.
What payment options are accepted at Lowe's Home Improvement in Wilson?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby restaurants to visit before or after shopping at Lowe's Wilson?
Yes, nearby restaurants include Mi Cabana Mexican Restaurant, Chick-fil-A, Wendy's, Cold Stone Creamery, and Varee Asian Cafe & Bakery for a variety of dining options.
Where can I find propane exchange services near Lowe's Home Improvement in Wilson?
Blue Rhino Propane Exchange is located nearby for convenient propane refills.
If I need urgent medical care while visiting Lowe's, where is the nearest facility?
FastMed Urgent Care is close by to provide emergency and health services if needed.