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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Wilkesboro, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,505 reviews
5 stars
785
4 stars
332
3 stars
170
2 stars
70
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and customer service experiences, particularly regarding appliance deliveries and warranty issues.
Staff Helpfulness
While some reviews praised individual staff members for their helpfulness, others noted difficulty in finding assistance when needed.
Store Condition
The store was generally described as clean and well-stocked, but some customers found the layout confusing and products difficult to locate.
Delivery Issues
Numerous complaints were made about delivery problems, including damaged items and lack of communication regarding delivery times.
Checkout Experience
Customers expressed frustration with the shift to self-checkout only, citing issues with item scanning and a lack of traditional cashiers.
- DBDaniel Benfield3 days ago5.0They put veterans first, that's why I'll always shop at Lowe's
- FFFritoDec 31, 20251.0Abby the manager is the worst be careful around her. She sucks the energy out of the room. Super bad attitude. talks to people how ever she wants. Looks like Sid the sloth 🦥
- TDTom DintinoDec 26, 20255.0This is the best Lowe's store I have ever shopped at! Justin at the Pro Desk is an expert! I have placed large complex orders and he goes the extra mile to ensure everything is correct!
- LTLandon is ur dad TVDec 21, 20255.0Great employees overall good store not messy like allot of Lowe’s are. Good job Lowe’s
- JJJohnNov 28, 20252.0Ordered a component for a furnace to be shipped to my home. It was delivered via FedX and the outside of the package appeared okay. Upon opening the package I could see the box the component was in was crushed and taped shut. Although it looks okay, the component itself won't be installed until Spring so who knows if it even works?
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Wilkesboro, NC?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor and garden equipment, kitchen and bathroom remodeling supplies, and more.
What are the store hours for Lowe's Home Improvement in Wilkesboro?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM. Holiday hours may vary.
Does Lowe's in Wilkesboro offer installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, windows, cabinets, lighting, HVAC, roofing, and more.
Can I pick up my online order in the Wilkesboro Lowe's store?
Yes, you can choose in-store pickup. You will receive an email with pickup instructions when your order is ready.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide delivery options?
Yes, Lowe's offers delivery services for your convenience.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's in Wilkesboro?
Yes, Chick-fil-A and Koto's Japanese restaurant are nearby and convenient options for dining.
Is there a gas station near Lowe's Home Improvement for convenient refueling?
Murphy USA gas station is located nearby, making it easy to refuel before or after your visit to Lowe's.
Where can I find automotive services near Lowe's in Wilkesboro?
Nearby automotive service providers include Empire Chevrolet Buick, McNeill Nissan, and Next Level Collision Center for car sales and repairs.
How can I find product recalls and safety information for items purchased at Lowe's?
Product recalls and safety news are posted on the Lowe’s Recalls and Product Safety News page online.