As the trusted home improvement store near you, Lowe’s in Whiteville, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive or rude.
Store Organization
Customers noted that the store is clean and well-organized, but some expressed frustration with inconsistent layouts and difficulty finding items.
Product Availability
While many customers found what they needed, there were complaints about stock shortages and higher prices compared to competitors.
Checkout Experience
Several reviews highlighted issues with the self-checkout process and long wait times, leading to dissatisfaction with the overall checkout experience.
AM
Abigail Memis
6 days ago
5.0
I get most of everything from Lowes just finished a bathroom and about to work on a new kitchen...I love it....
KR
Kathy Richardson
Dec 18, 2025
5.0
Good place to shop 😍
KS
kaylyn soles
Dec 18, 2025
1.0
I cant never get no one to answer the ohone whwn i call there ir if i do thwy tell me to go to web site to look at what i want to get wish i had the numbwr to the mane office i use to work foe lowes an i now thats not thw way things work
JM
Jessica Lynn Miller
Dec 2, 2025
5.0
Very clean and well organized. Didn't really talk or engage with staff
TS
Terry Shook
Nov 19, 2025
5.0
I had to take a propane hose back, the lady that helped me was a sweet person. She refunded the money and got me a new one. Very happy with the fast friendly service I received.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Whiteville, NC?
You can find products such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Whiteville, NC.
What are the store hours for Lowe's Home Improvement in Whiteville?
Lowe's Home Improvement is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 7:00 PM. Holiday hours vary, and the store is closed on certain holidays such as November 27 and December 25.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's Home Improvement in Whiteville offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are provided if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts payment methods including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are installation services available at Lowe's Home Improvement?
Yes, a wide range of installation services are available including appliances, cabinets, flooring, decking, doors, lighting, roofing, and more.
What brands does Lowe's Home Improvement carry?
Lowe's carries various brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Kohler, Weber, and many others.
How can customers benefit from Lowe's nearby locations like Minute Key or Harbor Freight Tools?
Customers can conveniently access services like key and locksmith assistance at Minute Key near Lowe's and find additional hardware and building supplies at Harbor Freight Tools, enhancing their home improvement shopping experience in the area.
What dining options are available near Lowe's Home Improvement in Whiteville?
Nearby dining options include Ana's Tex Mex for Mexican cuisine, Joe's Old Fashioned Barbecue for Southern style food, and Pizza Hut for pizza lovers, offering convenient places to eat before or after visiting Lowe's.
Are there local services near Lowe's Home Improvement for automotive care and tire needs?
Yes, automotive and tire services are available nearby at places like BLACKS TIRE SERVICE INC and Tech1Elite Car Care, Tire & Brake Center, providing customers with convenient options for vehicle maintenance around their visit to Lowe's.