Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Weaverville, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
24 Northridge Commons Parkway, Weaverville, NC
28787, United States
Hours
Reviews
3.9
1,860 reviews
5 stars
946
4 stars
395
3 stars
190
2 stars
87
1 star
242
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees provided excellent service and were very helpful, many customers reported difficulty in finding assistance and poor responses from staff.
Stock Availability
Numerous reviews highlighted issues with items being out of stock or not available as advertised, leading to customer frustration.
Delivery Issues
Customers frequently experienced problems with delivery schedules, including missed deliveries and lack of communication regarding order status.
Store Organization
Several reviews mentioned disorganization within the store, including blocked aisles and misplaced items, making it difficult for customers to navigate.
Mixed Experiences
Overall, experiences varied widely, with some customers praising specific employees while others expressed dissatisfaction with the overall management and service.
- BDBen DavisDec 30, 20252.0Showed multiple (10+) of the item I was looking for, and they only had 1. I drove out of my way to go get them based on supposed availability.
- ASamy slagleDec 27, 20255.0Got weather stripping had huge selection.
- SCSantiago CelyDec 23, 20255.0Managers Shawn and Angie really went above and beyond helping me with an issue I encountered with an order I had shipped to my home. Thank you both for your help!!
- TBTim BaldwinDec 10, 20255.0Roxanne at customer service helped me out tremendously. Purchased an item that went on sale shortly thereafter. Was very helpful in correcting my price. No hassles or jumping through hoops to get issue resolved. Excellent service.
- DDDebra DeckrowDec 4, 20253.0We have shopped at Lowes for years. Not sure what is going on but the last few years there is no one on the floor to help in locating products and three times in the past few months I have called to check availability, they say they have the product and when you get there they don't. So many wasted trips. We are also sick of AI taking over when we call, real people please....
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, garden equipment, and more. They also provide services like appliance installation, flooring installation, and various home improvement installations.
What are the store hours for Lowe's Home Improvement in Weaverville, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with closures on some dates.
How can I check the status of my Lowe's order?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are provided if your order status changes.
Does Lowe's Home Improvement offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are there any recycling services available at Lowe's Home Improvement?
Yes, the store provides recycling for electronics, light bulbs, and batteries.
How can customers find Lowe's Home Improvement in Weaverville, NC?
Lowe's is located at 24 Northridge Commons Parkway, Weaverville, NC 28787, USA.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
You can visit the Appalachian Mountains for outdoor activities or stop by local food spots like Sonic Drive-In, Taco Bell, and Steak 'n Shake nearby.
Are there nearby stores for additional shopping needs close to Lowe's Home Improvement?
Yes, Walmart Weaverville and Walmart Business Center are nearby for department store shopping, and GameStop is available for electronics and video games.
How can nearby services like U.S. Cellular benefit customers visiting Lowe's Home Improvement?
U.S. Cellular, located near Lowe's, offers mobile phone repair, accessories, and IT services, which can be convenient if you need phone or computer support while shopping in the area.