Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Weaverville, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
24 Northridge Commons Parkway, Weaverville, NC
28787, United States
Hours
Reviews
3.9
1,851 reviews
5 stars
940
4 stars
395
3 stars
189
2 stars
86
1 star
241
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.
Stock Availability
Frequent complaints about items being out of stock or not available as advertised, leading customers to seek alternatives at competitors.
Delivery Issues
Numerous reports of poor delivery service, including delays, missed deliveries, and lack of communication regarding order status.
Store Organization
Customers noted disorganization within the store, including misplaced items and difficulty finding assistance from staff.
Positive Experiences
Some customers had excellent experiences with specific employees who provided exceptional service, highlighting the potential for good customer interactions.
- KBKatrinia Bass4 days ago5.0We shop here often. Very convenient.
- DPDermot PeacockOct 25, 20253.0The three stars are for the people that work there. They are great.The lowes delivery system is the worst I've ever experienced and I used to work for Lowe's and spent 2 years as a delivery coordinator. Beyond the fact that the sell so many things that they don't actually have in stock and they don't tell you that .I had a recent order I had placed for materials that they showed in stock it was made on 10/15 and nine days later they see ent several texts that said my order was being split up but would be delivered the next day that morning they sent me an email saying they couldn't deliver and my order was being pushed back another week because their truck only came to my area on Friday. I'm 10 miles from the store. I've gone to home Depot there getting me the same order in 3 days if you do use this store for any delivery get as much info on it as you can because nothing they say will be true
- CMChristina McQuistonOct 17, 20253.0It is great to have Lowe’s in Weaverville . However, Recently have been disappointed with things not being in stock. Store was out of Titebond in size and type I needed, out of Bondo wood specific filler and very low supply of some pressure treated sizes. All of the cedar boards were damaged and unusable and had very few in size I needed. I had to go to Home Depot in Asheville to get what I needed. Please do better.
- JPJeff PowersOct 16, 20251.0Review for Lowe’s in Weaverville: I truly hope the managers or corporate team read this review. I consider myself a fair person, but this experience was extremely disappointing. My wife and I spent over three hours trying to get all the items we purchased, and not a single employee offered to help. Corporate needs to take serious action — either retrain the entire staff or reconsider the future of this store. This location needs major improvement in customer service. Feel free to reach out to me directly. Thank you for your attention.
- TMTom MooreOct 15, 20251.0The store was selling a restocked 2 pack of water filters in which one had clearly already been used (it was missing the cap and was noticely heavier than it's counterpart). Customer service seemed confused when I didn't want to purchase it. At least it was on clearance for about 5% off right?
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, garden equipment, and more. They also provide services like appliance installation, flooring installation, and various home improvement installations.
What are the store hours for Lowe's Home Improvement in Weaverville, NC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with closures on some dates.
How can I check the status of my Lowe's order?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are provided if your order status changes.
Does Lowe's Home Improvement offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are there any recycling services available at Lowe's Home Improvement?
Yes, the store provides recycling for electronics, light bulbs, and batteries.
How can customers find Lowe's Home Improvement in Weaverville, NC?
Lowe's is located at 24 Northridge Commons Parkway, Weaverville, NC 28787, USA.
What nearby places can I visit before or after shopping at Lowe's Home Improvement?
You can visit the Appalachian Mountains for outdoor activities or stop by local food spots like Sonic Drive-In, Taco Bell, and Steak 'n Shake nearby.
Are there nearby stores for additional shopping needs close to Lowe's Home Improvement?
Yes, Walmart Weaverville and Walmart Business Center are nearby for department store shopping, and GameStop is available for electronics and video games.
How can nearby services like U.S. Cellular benefit customers visiting Lowe's Home Improvement?
U.S. Cellular, located near Lowe's, offers mobile phone repair, accessories, and IT services, which can be convenient if you need phone or computer support while shopping in the area.