Brand Certified
Lowe's Home Improvement
4.2(1558 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
1701 Carolina Avenue, Washington, NC
27889, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(252) 975-1006
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/NC-Washington/0786
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Washington, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
4.2
1,558 reviews
5 stars
921
4 stars
334
3 stars
111
2 stars
67
1 star
125
- GHGlynn HorneFeb 14, 20265.0Great help and a great attitude. I appreciate them!
- ZJZatandem JonesFeb 7, 20261.0I went in on February 7th to return light bulbs that I thought would work for a refrigerator. They didn’t work and the receipt was thrown away by someone else. Tried to return, had my proof that I purchased the item on my account and showed the lady, but because I didnt have the receipt, I couldn’t even get a store credit. They were purchased on Thursday. Really!?! I don’t have to steal light bulbs, they came from YOUR store. I threw them away in the store. I mean I can’t use them, they wouldn’t take them back. I get you have people stealing but come on now.
- DMDebbie McDonaldFeb 3, 20261.0Poor customer service. Everyone walks around and when you ask them a question they know nothing.
- BJBob JohnsonJan 29, 20261.0We went to our local Lowes in Washington,NC. we went to find out about purchasing countertops for our kitchen. We decided on Granite countertops. The associate in that area sat at her desk and made numerous phone calls. Another associate came and greeted us but he was in the appliance department He said he would be over as soon as he finished with the customers in his department. We waited over an hour then finally left. Upon leaving another customer gave us the name of another counter top manufacturer and installer. Lowes you have lost my business due to being rude and unwilling to even take our name and phone number and calling is back. This is not the way to maintain customers.
- JMJesse MessierJan 27, 20265.0Great Staff
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 08, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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