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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Washington, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,400 reviews
5 stars
815
4 stars
322
3 stars
97
2 stars
59
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were reported as rude or unhelpful.
Product Issues
Numerous complaints about defective products and delivery issues, including incorrect items and delays.
Store Experience
Store cleanliness and organization received positive remarks, but there were complaints about the lack of staff availability and long wait times for assistance.
Checkout Process
Frustration with self-checkout systems and limited cashier availability, leading to dissatisfaction among customers.
- CSClara SchneiderJan 3, 20265.0Great associate helping us.
- AHAnita HeckstallDec 9, 20251.0Buyers beware! I purchased an HVAC systems from Lowe's and the installation was done by Lilly Enterprises, LLC. I began to have issues with the heating and cooling and I found out that Lowe's installed the incorrect size. I paid for the unit that was needed for my home and a smaller unit was installed. Lowe's would not take any responsibility for their mistake. Thomas, the assistant manager, told me I should have known how to translate the model numbers. So if you purchase an HVAC system from Lowe's compare the model numbers on your documents to the system and also insure that the system is the correct size for your home.
- JDJoseph DavisNov 30, 20251.0Today me and my wife went to Lowe’s in Washington. And as far as the the employees to help us find the what we wanted was great. But we we went to check out the lady was very rude for example my wife stated she had a pickup item the lady never acknowledged she heard her so my wife repeated herself when she did the lady in a rude tone I heard you the first time. We had several items a couple was big and we had some small items she told me wife she would have to go through self checkout for the small items because she didn’t have any bags to put them in. And finally I had a large item that i needed help loading she told my wife the one that helps with that is on lunch and su my wife went and found someone to help me because she didn’t seem to concerned. It will be along time before I go back there.
- RKrandall kernNov 22, 20255.0I came in for a return and the staff was courteous, helpful and they made it all go smoothly. Thank you.
- JRJames “Jim” RayNov 10, 20255.0I needed to purchase a big 4 x 8 sheet of subflooring, and no carts were to be found. The manager personally picked it up, carried it to the register, and helped me load it in my van. Big shout out for the superb customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Washington, NC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Washington, NC?
Lowe's Home Improvement is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store may be closed on certain holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
What payment options are accepted at Lowe's Home Improvement?
You can pay using American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa at Lowe's.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if there are changes to your order status.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. For online purchases, you can start a return online before shipping the item back. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit around Lowe's Home Improvement for dining options?
Near Lowe's Home Improvement, you can visit dining options such as Boss Hog's Chicken & BBQ, Pizza Inn, KFC, Boss Hogs Backyard BBQ, Dragon Garden Buffet, Slammin Sammy’s, and Pizza Hut.
Are there any hotels near Lowe's Home Improvement in Washington, NC?
Yes, nearby hotels include Quality Inn, Comfort Inn, and Econo Lodge North, convenient for travelers visiting the area around Lowe's.
Where can I get locksmith or key services near Lowe's Home Improvement?
Minute Key and minuteKEY, nearby locksmith services, are available close to Lowe's Home Improvement for your key and lock needs.
Which major appliance brands are available at Lowe's Home Improvement?
Lowe's carries major appliance brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Maytag, and Amana among others.