Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Tarboro, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
781 reviews
5 stars
479
4 stars
166
3 stars
65
2 stars
23
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being rude or unhelpful.
Product Availability
Customers appreciate the variety of products available, but there are complaints about stock issues and the difficulty in finding specific items.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Management Issues
Several reviews mention poor management practices, including lack of support for employees and inadequate responses to customer complaints.
Delivery Experience
There are significant concerns regarding the delivery process, with reports of damaged items and poor communication from management.
- AJAlan JeromeNov 2, 20255.0Actually, Molly at the Customer Service/ Return section was extremely helpful with finding someone in Paints & with an exchange. Her professionalism and positive attitude was very appreciated by my wife and I. Afterwards. Found what we needed. With no problems.
- IRInez RibustelloOct 21, 20255.0Ordered a whirlpool dryer that was delivered this morning by two highly professional, efficient and extremely well-mannered young men. They shook my hand, they explained the process of having the dryer on for 30 minutes before I used it and they let me know to call if there were any issues in the next few days. Kudos to these young people who know the importance of true customer service!
- JFJose FerreiraOct 17, 20253.0It's a Lowes..
- UMUlises MoralesOct 15, 20255.0Exelente servicio
- LPLilibeth Lucina Rincon PelcastreSep 4, 20255.0Hay tantas cosas para construir, remodelar o embellecer tu hogar. Ademas puedes buscar buenas ofertas. La atención es excelente y hay varios que hablan español.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tarboro, NC?
Lowe's in Tarboro offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment.
What are the operating hours of Lowe's Home Improvement in Tarboro?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. There are special holiday hours and some closures on holidays.
Does Lowe's in Tarboro offer in-store pickup and delivery services?
Yes, Lowe's Tarboro provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's Tarboro?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided if the status changes.
What brands are available at Lowe's Home Improvement in Tarboro?
Lowe's offers products from trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Weber, and many more.
Are there installation services offered at Lowe's Tarboro?
Yes, Lowe's provides various installation services such as appliances, flooring, blinds, cabinets, HVAC, decks, roofing, smart home devices, and more.
What payment options does Lowe's Home Improvement in Tarboro accept?
Lowe's accepts major payment methods including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What nearby places can I visit along with Lowe's Home Improvement in Tarboro?
Near Lowe's you can find Walmart Tarboro for groceries and shopping, Wendy's and Jersey Mike's Subs for dining, and Tractor Supply Co. for additional home improvement needs.
How can nearby places like Walmart Tarboro and Wendy's complement my visit to Lowe's in Tarboro?
After shopping for home improvement needs at Lowe's, you can conveniently pick up groceries at Walmart Tarboro or grab a meal at Wendy's or Jersey Mike's Subs nearby, making your visit efficient and enjoyable.
Are there any locksmith services near Lowe's Home Improvement in Tarboro?
Yes, Minute Key and KeyMe Locksmiths are nearby and provide key and locksmith services that customers might find useful.