MF
melike fianyo
Nov 25, 2025
I want to extend my highest praise to the team at Carolina Storage. On the day my moving company was bringing all my belongings, I couldn’t find my storage unit key. The stress was real, and I thought everything would fall apart.
But the owner immediately stepped in and made a miracle happen. He personally contacted me, stayed in communication for almost the entire day, and ensured everything went smoothly.
As Simon Sinek once said, “Leadership is not about being in charge. It is about taking care of those in your charge.” This perfectly describes him. He didn’t just care; he genuinely helped me when I had no solution in sight. He created one. Authenticity is authentic leadership.
Carolina Storage has also been one of the best storage experiences I’ve ever had overall. From the moment I walked in, the staff made everything simple and stress-free. They were patient, professional, and took the time to explain all my options so I could choose the right unit.
The facility is spotless, secure, and easily accessible, with ample space for moving items in and out. I always felt confident that my belongings were safe. Communication was also excellent, clear, timely, and respectful.
Even though my situation occurred on a Saturday, a day when Mrs. Roxane, the manager, was not working, she still reached out on the following business day to check on me and ensure everything was okay. Her professionalism, kindness, and genuine care are impossible to miss.
From the beginning until now, you guys have consistently demonstrated exceptional service, compassionate leadership, and support that exceeds expectations.
To Mrs. Roxane, thank you for your professionalism, kindness, and follow-through.
To the owner, thank you for showing what authentic leadership looks like and for stepping in when it truly mattered.
Y'all didn’t just provide me a storage unit; y'all gave me peace of mind when I needed it the most.
Highly recommended to active duty military, Veterans, and civilians. 🫡