So, I didn't use PowerMulch/The Mulch Yard but they were putting mulch down at my work and the crew accidentally damaged my car, I didn't realize until later on in the day coming out from a Dr appt for a procedure, I couldn't get in touch with them until the following Monday(yesterday) because I was recovering.
Luckily, Monday morning the guys were back out putting more mulch down and I went over to tell them what happened, the crew was responsive, not defensive, they all apologized and gave me the number to call and who to ask for. I called and spoke with David who took my message and then Andrea who was super cool and also very responsive called me back to discuss, I was able to send pictures of the damage and video of it occurring.
Andrea and I came to an agreement by the end of the day without even discussing filing a claim, and my car was taken care of today(Tuesday).
All I wanted was accountability and responsibility and they gave it to me no questions asked. Last thing I wanted to do was be a total Karen for an obvious accident, accidents happen and when people can be adults about it, we all can get along much better.
I'll still take that million dollars though, Andrea! Wink, wink.
This company has integrity and that should be all you need to know.
JW
J Wingler
Feb 9, 2026
5.0
Just used Power Mulch for the first time to install 25 cu. yds. of mulch at my home. The end to end experience was great, from initial contact with Andrea in the office, scheduling with Jeff and installation by Jamie and his partner. Jeff called the day of the job to advise me on the exact arrival time, and called afterwards to verify the work had been completed to my satisfaction. Professional job all around, highly recommend.
RH
robert holmes
Oct 3, 2025
5.0
Jeff the owner was great! He did a great job at a reasonably priced. Highly recommend
JO
Jas Ogburn
Dec 10, 2024
5.0
Fast service. Will use again!
JM
Janet MacFarlane
Jun 16, 2023
1.0
I asked to have our rock slowly dropped from the truck for our driveway, so we wouldn’t have to spend a couple days scooping it to cover the area. The lady agreed this could be done.
When the driver arrived we again asked if he would do this and he said he would do his best. He left two large piles and half the driveway empty!
I called to see if they would amend the situation by bringing a tractor to even it out and they refused. Apologies at this point mean nothing.
So now my disabled husband with a leg injury has to struggle to spread it, with the help of myself, a 60 year old woman.
A Good Company will keep its word, to keep the business which they lost since we were going to buy a huge truck load of mulch too. Service is a joke here!
Yes, we offer our products and services directly to the public.
What is the best soil to put in raised gardens?
For raised gardens, we recommend using a 50-50 topsoil blend as the optimal growing medium.
Is there a minimum order amount for delivery?
There is no minimum order requirement for delivery. Customers are only responsible for the standard delivery fee.
Do you deliver to residential and commercial properties?
Our delivery service is available for both residential and commercial properties.
How often should mulch be replenished?
We recommend replenishing mulch annually with a fresh layer of 1-2 inches for optimal garden health.
Are dyed mulches safe for children and pets?
All of our mulch products, including dyed varieties, are safe for use around children and pets.
What payment methods do you accept?
We accept various payment methods including cash, checks, credit cards, and contactless payment options.
Do you sell your landscaping materials directly to the public?
Yes, The Mulch Yard offers its products and services directly to the public.
What is the best soil mixture for raised garden beds?
We recommend using a 50-50 topsoil blend as the optimal growing medium for raised gardens.
Is there a minimum order amount required to qualify for delivery?
There is no minimum order amount for delivery; customers only pay the standard delivery fee.
Does The Mulch Yard deliver to both homes and commercial properties?
Yes, our delivery service covers residential and commercial properties in Smithfield, NC area.
How often should I replenish mulch in my garden for best results?
We recommend replenishing mulch annually with a fresh layer of 1-2 inches for optimal garden health.
Are dyed mulches safe to use around children and pets?
All of our mulch products, including dyed varieties, are safe for use around children and pets.
What payment methods are accepted at The Mulch Yard?
We accept cash, checks, credit cards including American Express, Visa, Mastercard, Discover, and Apple Pay.
What are your business hours at The Mulch Yard in Smithfield?
We are open Monday to Friday from 8:00 AM to 5:00 PM, and Saturdays from 8:00 AM to 1:00 PM. We are closed on Sundays and major holidays.
What nearby places can help customers find The Mulch Yard or complement their visit?
Nearby places include Power Mulch Inc., Classic Industrial Services, and Harper's Flea Market Mall. Customers can visit these for additional landscaping supplies, construction needs, or shopping before or after coming to The Mulch Yard.
Are there recreational spots near The Mulch Yard where customers can relax?
Yes, Smithfield Dog Park and Civitan Field are nearby locations where customers can enjoy outdoor activities before or after their visit.
Where can I find local dining options near The Mulch Yard?
Nearby restaurants include The Kitchen Of Ahhz, Las Brasas En Smithfield, and Ryan's Grill Buffet & Bakery, providing customers with various dining choices.
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