Brand Certified
Lowe's Home Improvement
4.1(2396 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
425 Earl Road, Shelby, NC
28150, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(704) 484-9883
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/NC-Shelby/0612
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Shelby, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
2,396 reviews
5 stars
1,324
4 stars
520
3 stars
241
2 stars
95
1 star
216
- PWPamela Whitehurst3 days ago4.0Well supplied store but lacking in service in the lumber dept due to faulty cutting machinery
- ACAustin ClarkMar 5, 20261.0Horrible customer service. Went in to pick up a freezer and the girl working there wouldn't help me load it in my car. Go somewhere else
- EWEric WamsleyMar 3, 20261.0I was just at the Shelby store and I was absolutely disgusted with the quality of the inventory. I was trying to look for polyurethane and I kept pulling out cans that were so gross that I can’t believe they’re even selling this especially at full price.. damaged and dirty products should be taken off the shelves
- TSThomas SeesFeb 20, 20261.0I believe I have to be completely done with Lowe's. They have no one ever available in the store to help you do anything. Or find anything. I have asked for help finding a hose kit to hook up my washer. I was told by 2 people that they no longer had the product. After looking around I found exactly what I was needing. No thanks to the employees. And then I have to check myself out. No one to help.
- CMcheryl mcginnisFeb 12, 20261.0I have been trying to purchase 14 window shades and get them cut to size for over a year at the Shelby NC store.. I have been told the machine was broken each time. Today, I finally found the shades but again the machine was broken..I purchased the shades . Can I get the shades cut at another Lowes store? WHY CAN YOU NOT GET A MACHINE REPAIRED IN OVER A YEAR???????
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Shelby, NC?
You can find quality hardware, paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Shelby, NC?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on certain holidays.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account, and you will receive email updates about any changes.
What installation services are available at Lowe's in Shelby, NC?
Lowe's offers numerous installation services, including for appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, gutters, flooring, home accessibility, HVAC, lighting, roofing, and more.
Are there any notable places near Lowe's Home Improvement in Shelby, NC that shoppers might visit?
Nearby places include OfficeMax for office supplies and tech support, Goodwill for thrift shopping, ALDI USA for groceries, and Applebee's Grill + Bar for dining.
How can nearby grocery and dining options enhance a visit to Lowe's Home Improvement?
Customers can combine their home improvement shopping with grocery runs at ALDI USA or enjoy meals at nearby restaurants like Applebee's Grill + Bar and Jack in the Box.
What nearby services can assist customers with key copying or tech repair near Lowe's?
Customers can access key copying services at Minute Key and computer repair at OfficeMax Tech, both located close to Lowe's.
How does Lowe's support customers requiring language assistance?
Lowe's offers services in English and Spanish, and provides in-store translation services for other languages to assist all customers.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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