Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Shallotte, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,436 reviews
5 stars
845
4 stars
321
3 stars
114
2 stars
34
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some employees provided exceptional service while others were reported as rude or unhelpful.
Product Availability
Generally well-stocked with a variety of products, but some customers reported difficulty finding specific items.
Delivery Issues
Frequent complaints about delivery scheduling and communication problems, leading to customer frustration.
Return Policy
Customers expressed dissatisfaction with the return policy, particularly regarding time limits and handling of defective items.
Staff Knowledge
Some employees were praised for their knowledge and helpfulness, while others were noted as lacking training or engagement.
- DSDavid Autry SrNov 9, 20255.0Great Lowe's, for all your home improvement needs. Very, very friendly, helpful staff.
- CCCyb3r_g0r3Nov 7, 20255.0This wonderful worker named Hedan helped me find exactly what i needed to find and was too kind!
- JMJohn MotkoNov 5, 20251.0I had 41 pieces of vinyl siding products: siding, soffit material and J- Channel. All but three pieces were damaged prior to or during delivery. There were pieces that had tire marks on them. Some were damaged because of how they were packaged. They were secured with banding straps that crushed the edges of the siding. I would guess that some of the damaged pieces were picked and packaged at the store. I called the store and spoke with a manager. All that was said was they were sorry and they would come out in two days to pickup the damaged materials. This puts me behind on my project because some workers couldn’t take the time to package the material without damaging it. I canceled the order and will purchase these supplies somewhere else.
- BCBetsy CartyNov 4, 20255.0This is the place to go for over all needs. There is something for everyone. The people are so friendly and helpful. They go out of their way to help you find anything you need or want to check on. I go frequently for my home projects. Other stores could learn from them.
- GGG J GOct 26, 20255.0Pat Howard went above and beyond in customer service. Very knowledgeable in all aspects of buildings materials.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Shallotte, NC?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, tools, lighting, lumber, paint, patio furniture, plumbing, and much more at Lowe's in Shallotte, NC.
What are the operating hours for Lowe's Home Improvement in Shallotte?
Lowe's operates from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday. Holiday hours vary, with the store closed on November 27, 2025, and December 25, 2025.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I find a product online at Lowe's?
Search by keyword, item number, brand, or manufacturer's model number, or browse by department on Lowe's website.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Online orders can be returned through your Order History on Lowes.com before shipping back the item.
What payment methods are accepted at Lowe's Home Improvement in Shallotte?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Where is Lowe's Home Improvement located in Shallotte, NC?
Lowe's is located at 351 Whiteville Road NW, Shallotte, NC 28470, USA.
Are there any restaurants near Lowe's where I can grab a meal before or after shopping?
Yes, nearby restaurants include Wendy's, KFC, Waffle House, Bojangles', and Coastal Café, offering a variety of fast food, breakfast, and café options.
Can I find any hotels near Lowe's Home Improvement for convenient accommodation?
Yes, nearby hotels include Best Western Shallotte / Ocean Isle Beach Hotel and Comfort Inn, both suitable for your stay when visiting the area.
Are there any nearby services for key cutting or locksmith needs near Lowe's?
Minute Key, a key and locksmith service, is conveniently located near Lowe's for your key cutting and locksmith needs.