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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Shallotte, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,444 reviews
5 stars
852
4 stars
322
3 stars
114
2 stars
34
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff interactions is mixed; while many customers praised helpful and friendly employees, others reported rude or unhelpful service.
Delivery Issues
Several customers experienced significant problems with delivery and installation services, including poor communication and mishandling of items.
Product Availability
Customers noted that while the store generally has a good selection of products, there are frequent issues with stock levels and damaged items upon delivery.
Store Environment
The store is often described as clean and well-organized, with many customers appreciating the layout and ease of finding items.
- WNWalter NortonJan 3, 20265.0Bought some power tools at a great price and had Riggs and Chris help me out, they were very helpful and knowledgeable! They are the reason I go there.
- GGGryphonDec 30, 20255.0Great hardware and materials selection, helpful staff
- VRvick ramiroDec 13, 20255.0Muy bien la experiencia
- FFfaxmen09Dec 13, 20252.0Purchased a Maytag washer from Lowes, one because delivery date quick and two because always seen Lowes using own people for delivery, not a subcontractor. I was wrong on the second point, and found out hard way why third party hit or miss. In this case, HUGE MISS. When two guys arrived you could tell their main care, how fast they could get old washer out, new washer in as opposed to doing it right the first time. I wanted to zip tie the hoses together before install but two guys wanted no part of allowing that to happen. So, they jammed the new braided hoses in behind washer still partially curled up to connect them as fast as they could. Turned on water to show no leaks. Then run a test spin. Turns out after they left, I noticed they had reversed to hot and cold water lines. UGH! They had another delivery close, phoned and they came back. It was crazy watching them try to correct their error, with washer partly full, tilted forward and do it as fast as they possible. Had a real problem threading the quality brass elbow connectors back on the machine. No idea why they had to remove them at all. I hope they didn't cross thread the nylon washer threads. They don't seem to leak, 'for now'. Then to add insult to injury, today we found that our HOA cast metal mail box post had a vertical crack down the post, wrapped with 'clear packing tape' to hold it together. Box right where their truck parked, both times. Called Lowes and of course they passed the buck to third party who said without video evidence or eye witness, pound sand. Unfortunately, we have neither. And mail box a very expensive one. Two stars because of the subcontractor deliver/install fiasco and significant added cost. Ultimately though as Lowes name on the store, it's on them. Will think very hard before another Lowes major purchase. Buyer beware.
- JMJohn MotkoNov 5, 20251.0I had 41 pieces of vinyl siding products: siding, soffit material and J- Channel. All but three pieces were damaged prior to or during delivery. There were pieces that had tire marks on them. Some were damaged because of how they were packaged. They were secured with banding straps that crushed the edges of the siding. I would guess that some of the damaged pieces were picked and packaged at the store. I called the store and spoke with a manager. All that was said was they were sorry and they would come out in two days to pickup the damaged materials. This puts me behind on my project because some workers couldn’t take the time to package the material without damaging it. I canceled the order and will purchase these supplies somewhere else.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Shallotte, NC?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, tools, lighting, lumber, paint, patio furniture, plumbing, and much more at Lowe's in Shallotte, NC.
What are the operating hours for Lowe's Home Improvement in Shallotte?
Lowe's operates from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday. Holiday hours vary, with the store closed on November 27, 2025, and December 25, 2025.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I find a product online at Lowe's?
Search by keyword, item number, brand, or manufacturer's model number, or browse by department on Lowe's website.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Online orders can be returned through your Order History on Lowes.com before shipping back the item.
What payment methods are accepted at Lowe's Home Improvement in Shallotte?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Where is Lowe's Home Improvement located in Shallotte, NC?
Lowe's is located at 351 Whiteville Road NW, Shallotte, NC 28470, USA.
Are there any restaurants near Lowe's where I can grab a meal before or after shopping?
Yes, nearby restaurants include Wendy's, KFC, Waffle House, Bojangles', and Coastal Café, offering a variety of fast food, breakfast, and café options.
Can I find any hotels near Lowe's Home Improvement for convenient accommodation?
Yes, nearby hotels include Best Western Shallotte / Ocean Isle Beach Hotel and Comfort Inn, both suitable for your stay when visiting the area.
Are there any nearby services for key cutting or locksmith needs near Lowe's?
Minute Key, a key and locksmith service, is conveniently located near Lowe's for your key cutting and locksmith needs.