Brand Certified
Lowe's Home Improvement
3.9(2696 reviews)
Certified by Lowe's Home Improvement • May 03, 2026
Business Details
3015 S Horner Boulevard, Sanford, NC
27332, United States
Certified by Lowe's Home Improvement • May 03, 2026
(919) 776-5644
Certified by Lowe's Home Improvement • May 03, 2026
https://www.lowes.com/store/NC-Sanford/3608?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-3608-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 03, 2026
About
Certified by Lowe's Home Improvement • May 03, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Sanford, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 03, 2026
Hours
Certified by Lowe's Home Improvement • May 03, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
3.9
2,696 reviews
5 stars
1,393
4 stars
558
3 stars
248
2 stars
150
1 star
347
- SHSusan Heck4 days ago1.0Why don't you all answer the phone I called 6 times and never got anybody on the phone . But if you go to the store there are people walking around doing nothing.
- LFLaque FranklinApr 29, 20261.0I religiously shop here and today maybe the worst experience I’ve ever had out of any other store that Ive ever gone too. I tried calling the store multiple times to speak to a manager about an issue that I’m having after leaving the store. No one picks up and the call hangs up After a certain amount of rings. Very disappointing !!!
- GSGail SillamanApr 23, 20261.0Lowe’s Sanford needs a better way for customer service. No I don’t want AI assist! And you would think a phone ringing over thirty minutes someone would pickup! Customer service sinks!
- MMMIke MontgomeryApr 13, 20261.0This is the second time in a week they gave me a delivery window from 8-8 and no showed!!!😡and they have AI answering the phones so you don’t get to speak with anyone for about 45 min only to say we can re schedule your delivery! Really! Nope . 2 days off of work to give them money…… boy they have really gone down hill. Probably busy picking up after the 125 dogs they let into store. But that a whole other topic!!
- JJJustin JacquesApr 12, 20261.0Over the past 4 years I’ve spent over $50,000 at this Lowes. One of my contractors passed away and wasn’t able to pick up a series of orders (~$1,700) These weren’t automatically cancelled and refunded per policy. The fulfillment team admitted that they mark these as picked up as to not mess up their metrics. Over the past 6 months I haven’t been able to get this resolved. I’ve been promised “camera feed review”, but nothing has come from it. I’ve called the corporate line and the store >20 times, giving the same information each time. Beware of placing online orders and not picking them up from here. I’m moving my business to the other guys and am seeking recourse.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Sanford, NC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing items, decking, grills, lumber, outdoor and gardening equipment, bathroom supplies, and more.
What are the operating hours for Lowe's Home Improvement in Sanford, NC?
Lowe's Sanford location is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 7:00 PM on Sundays. Holiday hours vary and some days the store may be closed or have reduced hours.
Does Lowe's Sanford store offer in-store pickup and delivery services?
Yes, the store offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or by logging in to your MyLowe’s account. Email updates will also notify you of any changes to your order status.
What is Lowe's return policy for items purchased online or in-store?
Most items can be returned within 90 days. For online purchases, returns can start online through your order history. In-store returns require proof of purchase at the customer service desk or the return barcode from your order details.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there nearby places where I can exchange propane near Lowe's Sanford?
Yes, Blue Rhino Propane Exchange is located nearby where customers can exchange propane tanks conveniently after visiting Lowe's for their home improvement needs.
Where can I find locksmith services near Lowe's Home Improvement in Sanford?
MinuteKey offers key and locksmith services near the Lowe's Sanford location, making it easy to get key replacements or locksmith help before or after your visit.
What dining options are available near Lowe's in Sanford for a meal before or after shopping?
Several dining options are nearby including Hardee's for fast food, Aye! Toro Tacos & Tequila for Mexican cuisine, Umami Asian Bistro & Sushi Bar for sushi, and Buffalo Wild Wings for pub-style food.
Can I find banks or ATM services near Lowe's Home Improvement in Sanford?
Yes, First Horizon Bank, Suntrust Bank, and Truist with ATMs are close to Lowe's, offering convenient access to financial services during your visit to the store.
Brand Certified Facts from Lowe's Home Improvement
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