As the trusted home improvement store near you, Lowe’s in Sanford, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
2,674 reviews
5 stars
1,380
4 stars
559
3 stars
248
2 stars
150
1 star
337
ZO
Zachary Owens
Feb 27, 2026
5.0
The only reason im giving a 5 star right now is Bens extremely superior help today, he was incredibly knowledgeable and probably the most helpful lowes employee I've ever encountered.
EM
Edward Mulnix
Feb 26, 2026
1.0
Went to Lowes this evening to buy a dryer. I press the button in the appliance section. I hear the announcement across the store...assistance needed in appliances. I waited and waited. Nobody came. There were two other customers waiting as well. I pressed it again. Same announcement. Nobody came. I am home now. Still need a dryer. Lowes doesnt have anyone to sell them. I have never used a clothes line. I miss Sears in Kendale. They had good customer service.
BS
Blue Skies
Feb 22, 2026
1.0
Costumer service at its worst. The assistant manager with gages in her ears refused to help me get measurement of a washer and dryer so I could make sure it would fit where I needed it. I informed her that, that was unacceptable and that they lost a $1,800.00 sell. So I went to to Home Depot in Fayetteville and my new washer and dryer will be delivered next Friday. I have decided to not shop at Lowe's in Sanford, NC again and I plan to inform my friends and family of my experience.
VD
Valentine Doyjan
Feb 8, 2026
1.0
Well I spoke with employees and they say the managers get more money when they put out less hours. That’s crazy! But management is just crazy to deal with as a customer. Robert might be the worst manager in existence. This place needs WORK.
MP
Miss P
Feb 6, 2026
1.0
Nobody wants to help and workers having irrelevant conversations or too long of conversations with customers no need to stop and talk about sports or dinner plans when customers needing help. Went to the front numerous times for help and associate used her walkie talkie numerous times nobody ever came to the plumbing department after waiting around 36 minutes ended up walking out.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Sanford, NC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing items, decking, grills, lumber, outdoor and gardening equipment, bathroom supplies, and more.
What are the operating hours for Lowe's Home Improvement in Sanford, NC?
Lowe's Sanford location is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 7:00 PM on Sundays. Holiday hours vary and some days the store may be closed or have reduced hours.
Does Lowe's Sanford store offer in-store pickup and delivery services?
Yes, the store offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or by logging in to your MyLowe’s account. Email updates will also notify you of any changes to your order status.
What is Lowe's return policy for items purchased online or in-store?
Most items can be returned within 90 days. For online purchases, returns can start online through your order history. In-store returns require proof of purchase at the customer service desk or the return barcode from your order details.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there nearby places where I can exchange propane near Lowe's Sanford?
Yes, Blue Rhino Propane Exchange is located nearby where customers can exchange propane tanks conveniently after visiting Lowe's for their home improvement needs.
Where can I find locksmith services near Lowe's Home Improvement in Sanford?
MinuteKey offers key and locksmith services near the Lowe's Sanford location, making it easy to get key replacements or locksmith help before or after your visit.
What dining options are available near Lowe's in Sanford for a meal before or after shopping?
Several dining options are nearby including Hardee's for fast food, Aye! Toro Tacos & Tequila for Mexican cuisine, Umami Asian Bistro & Sushi Bar for sushi, and Buffalo Wild Wings for pub-style food.
Can I find banks or ATM services near Lowe's Home Improvement in Sanford?
Yes, First Horizon Bank, Suntrust Bank, and Truist with ATMs are close to Lowe's, offering convenient access to financial services during your visit to the store.
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