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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Salisbury, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,371 reviews
5 stars
1,322
4 stars
535
3 stars
207
2 stars
97
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees were praised for their helpfulness, many customers reported difficulty finding assistance and poor service experiences.
Product Availability
Customers expressed frustration with inventory issues, including items being out of stock or misplaced, leading to canceled orders.
Store Cleanliness
The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
Installation Services
Significant complaints about installation services, particularly regarding delays, poor communication, and quality of work.
Pricing Concerns
Customers felt prices were high and not always justified by the quality of products and services.
- ADAmy DoverDec 27, 20251.0My issue I’m having is with their new AI system. I have tried calling 3 times to speak with someone in the Salisbury store. The “voice” puts me on hold for about 10 minutes then the call disconnects. I’ve never had the first problem with anyone in the store but this new way of communication…SUCKS!
- PCPatrick CarmonaDec 19, 20255.0The associates are always very helpful with what ever I need
- PPPatriciaDec 9, 20255.0Great store for home items!
- FTFrank ThomasonDec 1, 20254.0Quick in and out, had the replacement part needed
- MSMorgan StricklandDec 1, 20251.0We ordered a simple storm door for our front door. They told us it would take three weeks to get the door, which is totally understandable. However, it has been five weeks and they don’t know if the door is even completed yet. They can’t give us a time frame on when it will be installed. This is all after they didn’t get the order put in correctly at first and my husband had to actually go to the store to find this out. This is our first and possibly last home installation with Lowe’s. I don’t want to have to constantly babysit a company to get them to do the hired job correctly and on time.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Salisbury, NC?
You can find appliances, bathroom supplies, building materials, electrical and plumbing supplies, flooring, garden tools, hardware, home décor, kitchen and outdoor furniture, power tools, and more at Lowe's in Salisbury, NC.
What are the store hours for Lowe's Home Improvement in Salisbury, NC?
The store is open Monday to Saturday from 6 AM to 9 PM, and Sunday from 8 AM to 8 PM. Holiday hours vary, and the store may be closed on certain holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at the Salisbury location.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also provided for status changes.
What payment methods are accepted at Lowe's Home Improvement in Salisbury, NC?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards as payment methods.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, doors, HVAC, lighting, roofing, and more.
What nearby places can I visit after shopping at Lowe's Home Improvement?
After shopping at Lowe's, you can visit nearby places such as East Coast Wings + Grill for a meal, Paradise Nails and Spa for relaxation, or GameStop for entertainment products.
Are there any nearby key and locksmith services near Lowe's Home Improvement?
Yes, minuteKEY and Minute Key are nearby key and locksmith services that you can visit for any lock or key needs when shopping at Lowe's.
Where can I find propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located near Lowe's and provides propane exchange services.
What languages are supported at Lowe's Home Improvement in Salisbury, NC?
Lowe's supports English and Spanish languages, with in-store translation services available for other languages.