Find everything you need for home upgrades at Lowe’s in Roxboro, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while many employees are praised for being helpful and knowledgeable, there are numerous complaints about rude staff and poor service experiences.
Product Availability
Customers appreciate the variety of products available, but some express frustration over stock issues and limited selections in certain categories.
Delivery Issues
Several reviews highlight significant problems with appliance delivery and installation, including delays and poor communication.
Store Environment
The store is generally described as clean and well-organized, with friendly staff, although some customers noted issues with accessibility and employee availability.
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TR41 Productions
Dec 29, 2025
5.0
LOWES of Roxboro... nice establishment... staff is super polite and most are very knowledgeable of the items in store. Nothing agaist Lowes, nice franchise, however to personally know the former owner of local hardware store that shut its doors due to corporate America. Again not throwing shad nor shot at Lowes , the used to sponsor Jimmy Johnson, im huge fan of 7 time cup 🏆! and I shop at Lowe's often. I was just telling a story because the local business that closed it's doors after Lowe's of Roxboro opened... the business that took over that local businesses facility is or just went out of business as well. Just a story i wanted to share about life in a small town. Not talking junk to you Lowe's of Roxboro, I gave you 5 ✨️ ... didnt give home depot 5, thats for sure and definitely not a Tony Stewart nor Bush nor Lagono fan... at all... Lets go Earnhardt!!! Not 1st youre last
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Dive
Dec 14, 2025
1.0
Terrible big box store. These days they're apparently more interested in hocking overpriced soap and clothing than selling decent products at good prices.
Why buy at Lowe's when Harbor Freight, Camp Chemical, Talbert's and Amazon offer much better products at better prices?
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T B
Nov 30, 2025
5.0
Mona Lisa was so incredibly helpful today! I hope she gets the recognition she deserves. She went above and beyond to make my shopping experience exceptional.
CC
Carl
Nov 23, 2025
5.0
Amyia was a very friendly person to help me at the Self-Checkout Line when I was confused because it put me to a Credit/Debit Register instead of Cash Register which luckily Amyia was there to help me & I appreciate it. Furthermore, there should be more people like Amyia there to help you at Lowe's in the first place more often because that's much better Customer Service from Lowe's than I've been getting in the past from Lowe's Of Roxboro. 🙂
HW
Heidi W.
Nov 19, 2025
4.0
There was an employee that really knew his stuff. We had a wonderful conversation. You can hardly find that type of costumer service now days!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Roxboro, NC offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more. They also provide installation services for appliances, flooring, cabinets, doors, and other home improvement needs.
What are the store hours for Lowe's Home Improvement in Roxboro?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, and some holidays may have adjusted hours or closures.
What payment methods are accepted at Lowe's Home Improvement in Roxboro?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Does Lowe's Home Improvement in Roxboro offer delivery and in-store pickup services?
Yes, the store offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be provided if there are changes to your order status.
How do I return or exchange items purchased at Lowe's Home Improvement?
Most items can be returned within 90 days. For online purchases, you can start a return in your Order History on Lowes.com before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Are there any nearby dining options near Lowe's Home Improvement in Roxboro?
Yes, nearby restaurants include KFC and Taco Bell, which are convenient for grabbing a quick meal before or after your shopping visit at Lowe's.
What nearby service providers can assist with home-related needs near Lowe's?
Nearby you can find Minute Key for locksmith services and Blue Rhino Propane Exchange for propane needs, making it easy to complement your home improvement projects.
Are there nearby banks or ATMs near Lowe's Home Improvement in Roxboro?
Yes, First National Bank, Union Bank, and a First National Bank ATM are close to Lowe's, allowing customers convenient banking access during their visit.
Does Lowe's Home Improvement in Roxboro support community organizations?
Yes, Lowe's is associated with community organizations like Lowe’s Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, Keep America Beautiful, and more.