Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Rockingham, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,489 reviews
5 stars
803
4 stars
330
3 stars
139
2 stars
72
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, many reported rude and unhelpful employees.
Product Issues
Numerous complaints about defective appliances and poor return policies, leading to frustration among customers.
Store Organization
Some customers noted the store was well-organized and clean, while others experienced long wait times for assistance.
Staffing Concerns
Many reviews highlighted a lack of staff availability, with customers often struggling to find help when needed.
Pricing and Selection
Customers appreciated the variety of products and reasonable prices, but some felt certain items were overpriced.
- AFAngie Fincher2 days ago5.0Glynda in appliances is the reason for 5 stars. I left the store and came back later in the day so Glynda could help me when she got to work.She has phenomenal customer service skills!!! She made buying new appliances easy and fun!! if your shopping for appliances definitely ask for Glynda!!!
- TEtina ellisNov 12, 20255.0Ryan in Appliances assisted me with paying over the phone for a washer that went off sale on that day. The Lowe’s app was so difficult to navigate. He checked on availability and made me aware of what to expect on the pickup. Great customer service!
- CZCellissa ZeiglerNov 11, 20252.0After waiting a associate said he could not match the paint color. I had to pick a swatch myself to get the match. WOW and why were you hired again? I thought maybe I'm in the wrong store...Home Depot perhaps... Very disconnected for customer service. FYI management I was there on 11/11/25@ approximately 5:30-6:00 .
- CCCRMcNov 11, 20255.0I was in a hurry, but the gentleman that helped me found exactly what I needed to get me out as quick as possible.
- LWLaura Z wendurNov 5, 20255.0I was at Lowes yesterday and went self checkout and everyday I will always see this young lady her name is Julie she is so sweet and funny and she is always helpful at self checkout we need people like her at self checkout and if she doesn't know anything she trys to learn what she knows and that's what I love about her
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Rockingham, NC?
You can find a wide range of hardware products and construction needs including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What brands are available at this Lowe's location?
The store carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Weber, and many others across various product categories.
What are the store hours for Lowe's Home Improvement in Rockingham?
Monday through Saturday, the store is open from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 7:00 PM.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I check the status of my order?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates will be sent if the status changes.
What payment options are accepted at Lowe's in Rockingham?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby propane suppliers where I can exchange a propane tank?
Yes, Blue Rhino Propane Exchange is nearby and is a convenient option for propane tank exchanges.
What dining options are available near Lowe's for a quick meal?
Near Lowe's, you can find several restaurants including Taco Loko (Mexican), Chiba Japanese Restaurant (sushi), Pizza Inn (pizza buffet), McDonald's (fast food), and KFC (chicken).
Are there any nearby banks or ATMs for customer convenience?
Yes, First Bank Rockingham and LibertyX Bitcoin ATM are located nearby for your banking and currency exchange needs.
Does Lowe's Home Improvement provide product installation services?
Yes, Lowe's offers installation services for appliances, flooring, doors, windows, cabinets, countertops, HVAC, and more.