Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Roanoke Rapids, NC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1600 Julian Allsbrook Highway, Roanoke Rapids, NC
27870, United States
Hours
Reviews
4.2
1,340 reviews
5 stars
756
4 stars
331
3 stars
127
2 stars
47
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff are helpful and knowledgeable, while others are reported as rude or unhelpful.
Store Cleanliness
Store cleanliness is inconsistent; some customers noted cleanliness while others reported dirty conditions.
Product Availability
Generally, customers found that the store had a good selection of products and were able to find what they needed.
Checkout Experience
Checkout experiences vary; some customers appreciate the self-checkout while others prefer traditional cashiers and report slow service.
Staffing Issues
Many reviews mention a lack of staff availability, leading to difficulty in getting assistance when needed.
- JMJudy McnealNov 2, 20254.0The people there are very helpful. I would go back again. Helpful. Better than Home Depot.
- MTMike ThomasNov 1, 20255.0Close to home and always have everything I need
- DTDaniel ThomasOct 22, 20255.0Needed 5/16 bolts for a project
- DMDonald MillwoodOct 11, 20254.0Store is fairly clean and organized as one could expect ( though the plumbing fittings are a mess). Checkout is another story. Always slow and never enough registers open. I'll still shop there, they almost always have what I need.
- MSMark SmithOct 6, 20251.0I would give Jay Stanford the store manger a zero star if I could. Lowes needs a new manager for this store. Didn't seem to even care that I had a concern. Rolled his eyes at me like my problem is too small for him. I will go to Home Depot next time and spend my money.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Roanoke Rapids offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement store in Roanoke Rapids?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with some closures and adjusted times.
Does Lowe's in Roanoke Rapids offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
Can I return or exchange items at Lowe's Home Improvement?
Most items can be returned within 90 days. For online purchases, returns can be initiated online. In-store returns require proof of purchase at the customer service desk.
How can I track the status of my online order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, with email updates provided for status changes.
What installation services does Lowe's provide?
Lowe's offers various installation services including for appliances, flooring, cabinets, countertops, doors, windows, HVAC, and more.
What payment methods are accepted at Lowe's Home Improvement in Roanoke Rapids?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places where I can eat before or after shopping at Lowe's Roanoke Rapids?
Yes, nearby dining options include Sharky's seafood restaurant, New China Chinese Restaurant, Hardee's fast food, Ruby Tuesday, and Subway sandwich shop.
What nearby services can help with my vehicle if I'm visiting Lowe's in Roanoke Rapids?
Firestone Complete Auto Care is nearby, providing tire and automotive repair services, helpful if you need vehicle assistance while visiting Lowe's.
Are there fitness or recreational facilities near Lowe's Home Improvement Roanoke Rapids?
Yes, Planet Fitness gym is located nearby, so you can fit in a workout before or after your shopping trip at Lowe's.