Brand Certified
Lowe's Home Improvement
4.2(1448 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
1600 Julian Allsbrook Highway, Roanoke Rapids, NC
27870, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(252) 535-3840
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/NC-Roanoke-Rapids/1815
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Roanoke Rapids, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Lowe's Home Improvement
1600 Julian Allsbrook Highway, Roanoke Rapids, NC
27870, United States
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.2
1,448 reviews
5 stars
819
4 stars
346
3 stars
139
2 stars
53
1 star
91
- RCRandy Coleman1 day ago5.0Great place to shop
- KTKirstin Taylor6 days ago2.0If you are shopping at the Lowe’s in Roanoke Rapids, NC, I strongly recommend that if you have any issues with your purchase, you skip the store entirely and contact Lowe’s corporate customer service instead. My family recently spent over $2,000 on a new washer and dryer from this location, including delivery and installation. The appliances themselves are great, but the experience with the store was unacceptable. The washer was delivered with a faulty drain hose that had a leak. Had the installers stayed long enough to observe the machine running, the issue would have been obvious. Instead, the leak was discovered after installation and I had to call a plumber to fix the problem. When I called the Roanoke Rapids store to explain that the hose delivered with the washer was defective, I was told by the store manager that I would need to drive to the store myself to pick up a replacement hose. The nearest Lowe’s to my home is over 35 minutes away, meaning they expected me to drive more than an hour round trip to correct a problem caused by their installation. Because of the situation, the plumber who was already at my house went to Ace Hardware, purchased the correct hose, and installed it properly. During that process he also discovered that the hot and cold water lines had been connected incorrectly during installation and fixed those as well. When I explained that it was unreasonable to expect a customer to drive over an hour to replace a defective part that Lowe’s delivered, the store manager hung up on me twice. Thankfully, Lowe’s corporate customer service handled the situation professionally and is reimbursing the repair costs. They were helpful and responsive, which I appreciate. However, the customer service at the Roanoke Rapids store was extremely disappointing. Based on my experience, if you shop at this location and something goes wrong, save yourself the frustration and contact corporate directly instead of calling the store.
- THTed HughesFeb 26, 20265.0Storm was great, helping me out, and the manager also terrific and honored the price on some lumber from a few days before.
- JRJonathan RayJan 30, 20265.0Use this place all the time
- JWJeffrey WarrenJan 28, 20265.0Typical has what you need!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Roanoke Rapids offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement store in Roanoke Rapids?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with some closures and adjusted times.
Does Lowe's in Roanoke Rapids offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
Can I return or exchange items at Lowe's Home Improvement?
Most items can be returned within 90 days. For online purchases, returns can be initiated online. In-store returns require proof of purchase at the customer service desk.
How can I track the status of my online order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, with email updates provided for status changes.
What installation services does Lowe's provide?
Lowe's offers various installation services including for appliances, flooring, cabinets, countertops, doors, windows, HVAC, and more.
What payment methods are accepted at Lowe's Home Improvement in Roanoke Rapids?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places where I can eat before or after shopping at Lowe's Roanoke Rapids?
Yes, nearby dining options include Sharky's seafood restaurant, New China Chinese Restaurant, Hardee's fast food, Ruby Tuesday, and Subway sandwich shop.
What nearby services can help with my vehicle if I'm visiting Lowe's in Roanoke Rapids?
Firestone Complete Auto Care is nearby, providing tire and automotive repair services, helpful if you need vehicle assistance while visiting Lowe's.
Are there fitness or recreational facilities near Lowe's Home Improvement Roanoke Rapids?
Yes, Planet Fitness gym is located nearby, so you can fit in a workout before or after your shopping trip at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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