Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Reidsville, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,643 reviews
5 stars
989
4 stars
329
3 stars
133
2 stars
57
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unresponsive or rude.
Product Availability
Customers frequently reported issues with product availability and stock levels, leading to frustration when items were not found as expected.
Store Experience
The store environment is generally seen as clean and well-organized, but customers expressed difficulty in finding assistance when needed.
Delivery Issues
Several reviews highlighted problems with delivery services, including delays and miscommunication regarding order fulfillment.
- MCmike calleri6 days ago5.0Store was pretty well stocked and the staff was very helpful
- CJCasey JohnsonJan 1, 20263.0Slow service usually hard to find what I need
- CBCarrie BrazillDec 30, 20253.0Everything was good until one of the employees started taking pictures of us like we were stealing something we paid for. Couldn’t even come out and ask to see receipt after we told her on the way out we had already paid if she needed to see the receipt. Instead of making us feel and look like jerks. How embarrassing. We come here all the time and do a lot of business with this particular Lowe’s.
- GSGlenn StraderDec 28, 20255.0Great experience. Anna is amazing at the pro desk. Everyone should be as great as Anna
- G1GlitterFactory 1Dec 16, 20255.0Great trip in. Quick in n out. A few electrical supplies and back to the job. Easy to find location. Huge parking lot as well. Trailers have plenty of room.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Reidsville, NC?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, garden equipment, and home décor among others.
What are the store hours for Lowe's Home Improvement in Reidsville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Reidsville provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my Lowe's online order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You will receive email updates if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Is Lowe's Home Improvement in Reidsville wheelchair accessible?
Yes, the store has wheelchair-accessible parking and onsite services.
Are installation services available for products purchased at Lowe's?
Yes, installation services are offered for appliances, flooring, lighting, windows, doors, and more.
What are some nearby places I can visit around Lowe's Home Improvement in Reidsville?
Nearby places include Starbucks for coffee, Arby's and Burger King for fast food, and Food Lion supermarket for groceries.
Is there a nearby ATM if I need to withdraw cash while visiting Lowe's?
Yes, there is a CashPoints® ATM located close to Lowe's for your convenience.
Are there any nearby services for key and locksmith needs near Lowe's?
Yes, minuteKEY and Minute Key locksmith services are located nearby, making it easy to get key replacements or lock services.