Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our facility at 2401 S Wilmington St is no exception. Our Raleigh storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near S Wilmington St and S Saunders St, we're trusted by neighbors in Hertford Village, Parkland, Biltmore Hills, Caraleigh, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.
The facility manager Storm truly goes above and beyond to meet every need I had. He is super friendly and truly cares about the customer experience and it shows. Additionally the facility is clean and the prices are great! I would highly recommend this facility to anyone looking in the area.
KM
Kelly Mason
Mar 15, 2026
1.0
Haven't been there a year and they raise my storage space $150/month
KK
Khamael Kolako
Jan 18, 2026
1.0
To Whom It May Concern,
I am writing to formally report an absolutely unacceptable and distressing experience at Extra Space Storage, 2401 S Wilmington St, Raleigh, NC 27603.
I rented a storage unit at this location beginning in September 2020 during an extremely vulnerable time in my life. I had recently given birth, and my father was suffering from kidney failure and undergoing dialysis. Because of these circumstances, I relied on Extra Space Storage to safeguard my personal belongings.
Over the course of nearly five years, I endured ongoing miscommunication, poor management, and repeated rate increases. Despite this, I was consistently assured that my belongings were stored in a safe, clean, and secure environment. These assurances were entirely false.
When I accessed my unit prior to my move-out on January 16, 2026, I discovered:
• Approximately 20 pounds of rat feces
• Multiple snake skins from shedding
• Extremely filthy and unsanitary conditions
• Property belonging to another customer thrown into my unit
Even more disturbing, multiple personal items were stolen from my unit, including:
• Three televisions
• Baby equipment
• Numerous electronic devices
This constitutes severe negligence and a complete failure to provide the security and cleanliness promised under my rental agreement.
Additionally, the on-site manager, Storm, demonstrated a total lack of professionalism, accountability, and basic human compassion. His dismissive and hostile behavior significantly worsened an already traumatic experience. His conduct is unacceptable for anyone representing your company.
Had I known the true conditions of this facility, I would never have entrusted Extra Space Storage with my belongings.
TB
Takeila Brantley
Dec 8, 2025
5.0
Every thing went good with getting a storage the guy who set me up was very nice.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Raleigh, including Hertford Village, Parkland, Biltmore Hills, Caraleigh, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near S Wilmington St & S Saunders St.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours of Extra Space Storage in Raleigh, NC?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Does Extra Space Storage in Raleigh offer climate-controlled units?
Yes, Extra Space Storage offers separate climate-controlled storage units for temperature sensitive items, alongside standard units.
Can I store my car at Extra Space Storage?
Yes, Extra Space Storage provides indoor, outdoor, and covered vehicle storage options.
Are drive-up storage units available at this Extra Space Storage location?
Yes, drive-up access units are available allowing you to pull your vehicle up directly to your storage unit for convenience.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa for payments.
Where is Extra Space Storage located in Raleigh?
Extra Space Storage is located at 2401 S Wilmington St, Raleigh, NC 27603.
Does Extra Space Storage sell moving and packing supplies?
Yes, they offer moving boxes and packing supplies available for purchase online and at the facility.
What nearby storage facilities are close to Extra Space Storage?
Life Storage - Raleigh and U-Haul Neighborhood Dealer are nearby storage facilities providing additional storage and truck rental options.
What local amenities can I visit near Extra Space Storage?
Nearby you can find places like Refuge Lamb of God Tabernacle Holiness Church for worship, Crystal Shearz hair salon for grooming, and The Caterhaus for dining.
Are there useful services near Extra Space Storage for vehicle or financial needs?
Yes, Eastlake AUTO GROUP INC and Casa Cars Inc are nearby car dealers, BP and Family Fare are gas stations, and the Coin Cloud and Bitstop Bitcoin ATMs provide currency services.
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