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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers in Raleigh?
US Storage Centers is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and is closed on Sundays. Gate access is available daily from 6:00 AM to 10:00 PM.
What items are prohibited from being stored at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility if you have questions about specific items.
What documentation is required to rent a storage unit?
A government-issued photo ID such as a driver's license, state ID, or passport is required. Military customers need to provide additional information.
Does US Storage Centers require long-term leases?
No, there are no long-term obligations. Rentals are on a month-to-month basis.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available. Accepted forms include checks, cash, Visa, and MasterCard.
Can I reserve a storage unit online without a credit card hold?
Yes, online reservations are hassle-free and do not require any credit card holds. You can reserve units through their website.
Does US Storage Centers sell moving supplies and locks?
Yes, the facility sells boxes, moving supplies, and locks for your convenience. Customers may also bring their own compatible locks if preferred.
Where can I park or rent equipment nearby when visiting US Storage Centers?
Nearby, U-Haul Neighborhood Dealer offers truck rentals which can help with moving your items to the storage facility. It’s convenient for customers who need moving trucks or equipment.
Are there food and beverage options near US Storage Centers after your visit?
Yes, MÂY Bakery & Café and Wayback Burgers are nearby restaurants where customers can enjoy a meal or snack before or after their storage visit.
Can customers combine their visit to US Storage Centers with banking services nearby?
Yes, the State Employees' Credit Union and CashPoints® ATM are close to US Storage Centers, making it convenient for customers to handle financial transactions during their visit.