Business Details
About
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Raleigh, NC Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Raleigh area
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
766 reviews
5 stars
479
4 stars
181
3 stars
53
2 stars
16
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while many customers praised helpful and friendly employees, others reported rude or unhelpful interactions.
Pricing
Customers frequently noted that prices are high, with some feeling that products are overpriced compared to competitors.
Product Variety
The store offers a wide selection of organizational products, which many customers appreciated, but some felt the quality did not justify the cost.
Shopping Experience
While some enjoyed the clean and organized store environment, others reported feeling surveilled or uncomfortable due to staff behavior.
Return Policy
Customers expressed dissatisfaction with the return policy, particularly regarding shipping costs for online orders.
- DCDoug CurtinSep 5, 20252.0Lots of variety, but crazy expensive
- ELElizabeth LordAug 21, 20255.0I don't come here often because I live in the Durham area, but I took my elderly mother there today. She had to use a cart because she felt a bit weak walking through the store. Jenna saw immediately that we might need a bit of help finding what we were there to get. She directed us to the location, but we were unable to find the product. Jenna asked what the item was, found it, and brought it to the register. That, my friends, is what customer service looks like.
- ASAngelina SteichenJun 23, 20255.0I so appreciate the helpfulness I received to be sure I got what I needed and avoided unnecessary pieces. I will be returning to expand my project. A big thanks to at least 5 floor staff persons - knowledgeable, sweet & even carry a fun sense of humor, which goes a long way.
- KCKathryn CamittaSep 20, 20215.0Always find creative storage solutions. Store is always clean and organized making it easy to find what I need.
- JZJulie ZerbeDec 13, 20195.0I could spend a whole day there!!
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options does The Container Store in Raleigh, NC offer?
They offer free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Does The Container Store provide special financing options?
Yes, special financing is available through The Container Store Credit Card, which can be applied for online.
Can a design expert come to my home to help organize my space?
Yes, their In-Home Designers and Organizers visit homes for free to design and organize spaces with a written proposal for time and costs.
Is it possible to get a free design consultation if there isn't a store nearby?
Yes, you can schedule a Virtual Design appointment to work with a Design Specialist remotely via phone, tablet, or computer.
What types of custom spaces can I design at The Container Store?
They offer various custom spaces from solid steel closets to luxury built-in wood options to match any room, style, and budget.
What are the store hours for The Container Store in Raleigh?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sundays from 11:00 AM to 6:00 PM, with special holiday hours.
Which payment methods are accepted at The Container Store?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
What services related to home organization does The Container Store provide?
Services include custom closet design and installation, professional home organization, and custom elfa shelving design and installation.
Can you recommend nearby places to visit when shopping at The Container Store in Raleigh?
Nearby you can visit Axis Restaurant & Bar for dining or check out mens clothing stores like DXL Big + Tall and Jos. A. Bank for apparel shopping.
How can nearby real estate agents help customers shopping at The Container Store?
Real estate agents like Northside Realty Inc. and Alayna Nye nearby can assist customers looking to buy or sell homes while organizing or designing their spaces.
Are there nearby healthcare or wellness centers customers might visit in the Raleigh area?
Yes, nearby options include Doctor's Weight Solutions and Glenwood Wellness and Weight Loss for weight management and medical services.