Brand Certified
Lowe's Home Improvement
4.0(2614 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
4601 Capital Boulevard, Raleigh, NC
27604, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(919) 850-9300
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NC-Raleigh/0444
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Raleigh, NC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,614 reviews
5 stars
1,387
4 stars
534
3 stars
252
2 stars
98
1 star
343
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unhelpful.
Product Quality
Concerns raised about the quality of certain products, particularly lumber, with reports of damaged or unusable items.
Store Organization
Generally positive feedback on store cleanliness and organization, though some customers noted issues with stock and signage.
Delivery Issues
Frequent complaints about delivery and installation services, including delays and poor communication.
- CBCayne Benincasa2 days ago5.0Preston helped me a lot while I was there, ordering online was a smooth process. Thank you
- GQGino Franco Delgado QuirozFeb 10, 20265.0Muy Buen local se encuentra de todo un poco, herramientas de todo tipo y buena calidad
- TCTyler CallahanFeb 1, 20261.0I put in an online order that was supposed to be delivered but was moved to a different date due to snow (that's fine). Called the store to see if it could be delivered Tuesday instead of Wednesday (they don't do deliveries on Tuesday apparently) and got a rep who barely spoke English and then put me on hold for over 10 minutes before I hung up. I'll stick to the Wake Forest Lowe's.
- AGAlexavier GalindezJan 29, 20262.0Me atendieron de mala manera y con las minimas ganas de ayudar, Cristian Molina fue quien “ me ayudo” no Creo qué una empresa tan grande como esa deba tratar a sus clientes así , le doy dos Estrellas porque el Menos hizo su trabajo
- MMMatthew MansfieldJan 20, 20261.0I would give 0 stars if possible. I am a contractor and spend around $100k on materials a year here. Not anymore. I had a job contracted with the city to install a fence at one of their new affordable housing properties so I ordered the materials for delivery. It was a hearty order of PT 2x4s. The 2x4s were absolutely terrible. Out of 280 I was able to use about 30. I had to load the other 250 (around 1600-1800 lbs) back up and took them back to Lowe’s on Capital Blvd. I parked outside to talk to the return desk lady(who is always rude) and she was rude like usual and said “ uh uhaaa you can’t return that here. You need to go down to the Pro Desk. I drove down to the other side and parked under where the loading zone is and went in. The manager on duty was an absolute unprofessional, confrontational, mess of a women. She was super rude and told me I needed to bring all of them inside so she can inspect them. I asked her how she thought I could possibly bring 1600lbs of 2x4s inside to the pro desk and she said “that’s what it is” I asked her to at least call a Loader to help and she said “ They for when you bye something here not return” I demanded help or I was gonna call corporate so she finally got one dude with a cart 🤦🏼♂️ It took two trips and she was so rude about it. Finally got it returned and asked if I could have the $100 delivery fee waived since I had to bring back the order. She refused. When I told her I will not be a Lowe’s customer anymore she said “We’ll be fine. We have plenty of customers.” Unreal and I have not spent a dime there since. This was Oct/Nov 2025. I ended up taking my business to the lumber company and Home Depot.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Raleigh, NC?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Raleigh?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and reduced hours on others.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What brands does Lowe's Home Improvement carry for appliances and tools?
Lowe's carries brands including GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Bosch, and more.
How can I check the status of my online order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are provided if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What services does Lowe's Home Improvement provide beyond product sales?
Lowe's offers installation services including appliances, flooring, cabinets, doors, HVAC, and more, as well as free delivery, free haul away, easy returns, and exchanges.
Are there nearby food options where I can eat before or after shopping at Lowe's?
Yes, nearby food options include Jersey Mike's Subs, Taco Bell, McDonald's, Chick-fil-A, Wings N Turkey BBQ, Wingz American Grill, and Triangle Hawaii BBQ, perfect for a quick meal around your visit.
What nearby services can help with keys or locksmith needs near Lowe's?
Minute Key and minuteKEY provide key and locksmith services near Lowe's, convenient for any key or lock-related needs while you shop.
Where can I find banking services near Lowe's Home Improvement in Raleigh?
Nearby banking options include multiple Wells Fargo Bank locations offering ATM and credit union services.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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