Brand Certified
Lowe's Home Improvement
4.1(2144 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
4831 Grove Barton Road, Raleigh, NC
27613, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(919) 510-9667
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/NC-Raleigh/0625
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Raleigh, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,144 reviews
5 stars
1,199
4 stars
463
3 stars
144
2 stars
81
1 star
257
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Several reviews noted issues with items being out of stock or not matching online inventory, leading to customer frustration.
Delivery Issues
Multiple customers reported significant problems with delivery and installation services, including delays and miscommunication.
Return Policy
Customers expressed dissatisfaction with the strict return policies, particularly regarding items like toilet seats and appliances.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
- MMMike1 day ago1.0I came in in a hurry last week needing some lumber cut. After being deferred for assistance by two associates, I was informed that the panel saw in the lumber department was down, preventing staff from cutting wood for customers. No notice was placed at the store on this matter. While equipment failures are understandable, there should be a failover process in place for scenarios like this. Lumber cutting is a commonly relied-upon service, and when the primary saw is unavailable, customers should not be left without options. A documented backup plan, such as directing customers to a nearby store with a confirmed operational saw, providing temporary cutting capability, or clearly communicating expected repair timelines, would greatly improve the customer experience. Instead, all the employee suggested was I buy a saw and have them cut it for me. Fairly incompetent if you ask me.
- JRJeff RifferFeb 24, 20263.0I was looking to buy a piece of lumber and have it cut, but their vertical sawbwas dead. And they weren't offering to do it any other way. I managed to find alternatives at the storr for my needs but it took longer and cost more.
- JLJimmy Lee Perry jr. LPNFeb 19, 20264.0I used my phone to find what I needed before going in the store. Found it. Just be mindful of people who can't park.
- JCJames CoddingtonJan 30, 20262.0It slows they suck
- CRCheryl RJan 5, 20261.0Had tile installed by legacy flooring. First off, we paid for a lot more tile than was needed and they didnt leave any claiming that they used it all. If we add up all the pieces of tile used, it comes no where near what was purchased. Second, they made a mistake and had rescheduled fixing the mistake 5 times now. We wait around all day and they dont show up. They did this on saturday for the 5th time and now it's "uhh i guess we'll come next saturday". At this point they need to come today. Not tomorrow, today, not "some time next saturday" when we will be blown off yet again. TODAY.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Raleigh, NC offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor equipment, gardening supplies, kitchen and bathroom remodeling necessities, and more.
What are the operating hours of the Lowe's Home Improvement store in Raleigh?
The store operates from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's Home Improvement in Raleigh provide pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I track the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates when your order status changes.
What payment options does Lowe's accept at the Raleigh store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What brands are available at Lowe's Home Improvement in Raleigh?
Lowe's carries a variety of trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kobalt, and many more.
Are there any nearby places of interest around Lowe's Home Improvement in Raleigh?
Yes, nearby places include Wicked Links (a hot dog restaurant), Food Lion (a grocery store), and Lynnwood Grill (an American and pizza restaurant) which you might visit before or after shopping.
Are there nearby services that can complement my visit to Lowe's Home Improvement in Raleigh?
Yes, there is minuteKEY and Minute Key locksmith services nearby for your key and lock needs, and Blue Rhino Propane Exchange for propane supply, offering convenient services close to Lowe's.
What recreational spots are close to Lowe's Home Improvement in Raleigh?
Nearby recreational places include Big Air Raleigh, a sports club and league, and Launching Pad Trampoline Park, which are great for family fun before or after visiting Lowe's.
How do I return or exchange an item bought from Lowe's?
Most items can be returned within 90 days. For online purchases, start the return process in your Order History before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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