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La-Z-Boy Raleigh

4.8
(1000 reviews)

Business Details

7900 Falls of The Neuse, Raleigh, NC
27615, United States
(919) 846-6529
https://www.la-z-boy.com

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Raleigh
7900 Falls of The Neuse, Raleigh, NC
27615, United States

Hours

Reviews

4.8
1,000 reviews
5 stars
872
4 stars
68
3 stars
26
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the knowledgeable, friendly, and helpful sales staff who provided excellent service without being pushy.

Product Quality

Many reviews highlighted the high quality and comfort of the furniture, particularly the recliners.

Delivery Issues

Several customers expressed dissatisfaction with the delivery process, citing excessive fees and communication problems.

Customer Service

Overall, customer service received positive feedback, with many noting the staff's attentiveness and willingness to assist.
  • KS
    Keith & Susan
    4 days ago
    5.0
    Annie and Eric were both very helpful with the purchase of my recliner. When I had an issue with the original chair, Courtney (manager) went above and beyond to resolve the problem…very happy with my new chair!
  • JE
    Janet Evans
    Feb 24, 2026
    5.0
    I was greeted by Annie who was awesome! She helped me navigate through the store, and provided me excellent customer service through the whole process of my purchase.
  • JJ
    Jane
    Feb 23, 2026
    5.0
    Overall, great experience in store and with in-home design service. Sales personnel and designer listened and were attentive, without any high pressure. Cannot wait for items to be delivered.
  • DH
    debra holloman
    Feb 20, 2026
    5.0
    Olivia was a pleasure to deal with. She went into great detail when answering every question asked. She helped me determine what would be best for my needs. She exhibited a high degree of professionalism and she is very gregarious and personable. We will definitely use this location again in the future
  • LS
    Lloyd Spruill
    Feb 17, 2026
    4.0
    Nice sales group. No pressure but informative. Told by the first one that our purchase would arrive in 2-3 days. When I went back to make my purchase, I was told I would receive my purchase in 6 to 8 weeks. I thought I could buy off the floor but was then told the delivery would not be quick. It must be shipped from Maryland. Whom do I believe?

Frequently Asked Questions About La-Z-Boy Raleigh

What types of furniture does La-Z-Boy Raleigh offer?

La-Z-Boy Raleigh offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the store hours for La-Z-Boy Raleigh?

La-Z-Boy Raleigh is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sundays from 12:00 PM to 5:00 PM.

Brand Certified Facts from La-Z-Boy Raleigh

La-Z-Boy Raleigh partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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