Frequently Asked Questions About Ferguson Enterprises, Inc.
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
How can I get support for ferguson.com?
You can contact Ferguson's dedicated customer support team at 888-222-1785 or email customer.support@ferguson.com, available Monday to Friday from 8 a.m. to 8 p.m. EST.
What should I do if I forgot my ferguson.com password?
Click the Forgot Password link in the Login dropdown, enter your registered email, and you'll receive an email prompting you to reset your password.
How can I update my email address for my Ferguson account?
Log in with your old email address, navigate to My Settings under the My Ferguson tab, click Manage My Info, then edit and save your new email address.
Can I save my login information on ferguson.com?
You can select Remember Me to save your email address for quicker login, but your password will not be saved for security reasons.
Which web browsers are best for using ferguson.com?
Ferguson.com is optimized for Microsoft Edge, Apple Safari, Mozilla Firefox, and Google Chrome, though it may still work on other browsers with possible feature differences.
What payment methods does ferguson.com accept?
Ferguson.com accepts Visa, Mastercard, and American Express credit cards for product purchases.
Does Ferguson offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
What are the regular business hours for Ferguson Enterprises, Inc. in Raleigh, NC?
Ferguson Enterprises in Raleigh is closed Monday through Sunday and also closed on major holidays like 11/27, 12/24, 12/25, 12/31, and 01/01.
Where is Ferguson Enterprises, Inc. located in Raleigh, NC?
Ferguson Enterprises is located at 3100 Smoketree Court, Suite 400, Raleigh, NC 27604.
Are there any points of interest near Ferguson Enterprises in Raleigh where I can visit?
Nearby places include Highwoods Business Park, useful for real estate and outdoor activities, and the Raleigh Recruiting Battalion Headquarters, a local landmark and monument to visit before or after your trip to Ferguson Enterprises.
What professional services are near Ferguson Enterprises, Inc. that might assist customers?
Nearby professional services include Headway Workforce Solutions and Synerfac Technical Staffing, which could be helpful for employment and staffing needs in the area.
How can nearby radio stations like G105 or WRDU enhance my experience visiting Ferguson Enterprises?
You can listen to popular local radio stations such as G105, WRDU, and B93.9 New Country during your commute to or from Ferguson Enterprises to make your trip more enjoyable.