Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1515 Sunrise Ave in Raleigh, NC today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
518 reviews
5 stars
502
4 stars
9
3 stars3
2 stars2
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jason, for being friendly, helpful, and professional, enhancing their overall experience.
Cleanliness
The facility is frequently described as exceptionally clean and well-maintained, contributing to customer satisfaction.
Security
Many reviews highlighted the strong security measures in place, including personal access codes and surveillance, making customers feel safe about their belongings.
Convenience
The easy online rental process and convenient location were noted as significant advantages, making it simple for customers to access their units.
Value
While many customers appreciated the service and cleanliness, some expressed concerns about frequent price increases after initial promotions.
- RRRickNov 12, 20255.0The Sunrise Avenue facility is the cleanest and best organized self-storage facility I have ever used, by quite a considerable margin. That is directly and completely due to its manager, Jason Hassell, who is friendly, helpful, informative, attentive and looks after the site incredibly well. I have used enough of this company’s other facilities to know that what I experienced at Sunrise Ave. was not the result of excellent corporate policies or consistent practices (other sites had disappearing carts, doors broken for months, and were dirty). My only across-the-board complaint with the chain is how frequently they increase their prices and how high they are. Even Jason can’t stop that, that is decided above him by people who seem to care a lot less about customer service and satisfaction than he does.
- TATracy AlexanderOct 31, 20255.0The staff from the start are helpful and personable. They are clear and honest about the features of the unit and the location. This one is so clean and new. The climate inside is perfect. Good lighting in the halls, but the units are a bit darker than I would like. The halls are immaculately clean. I have no reservations about my items. The office was clearly able to see my comings and goings which makes me feel safe and secure. And I like that everyone gets their own personal code to enter, so it’s always clear who’s inside. I’m glad I found this location!
- BLBailey LeonardOct 28, 20255.0Easy online rental process. Clean. Pleasant staff.
- APAnne PoeOct 23, 20255.0Fantastic Experience! My husband and I are moving to Raleigh in December, but needed a short term storage option until we could move in. This place was recommended and we wouldn't have been more pleased. Jason was so easy to work with and we were in and out in no time with a new unit, insurance, a lock and details of where to find the best donuts, lol. Highly recommend.
- TCTravis ComptonOct 12, 20255.0Great experience. Staff was super helpful and considerate. The facility is clean and well maintained.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Raleigh, Millbrook, North Carolina State University, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Sunrise Ave and E Whitaker Mill Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access and gate hours at Extra Space Storage?
Gate hours are from 6:00 AM to 10:00 PM every day including Sunday. Office hours are 9:30 AM to 6:00 PM Monday to Friday, 9:00 AM to 5:30 PM on Saturdays, and closed Sundays.
What storage unit sizes and types are available at Extra Space Storage?
Extra Space Storage offers a wide range of storage unit sizes and types including climate-controlled and standard units, vehicle storage, and indoor units with elevator access.
How can I determine the right storage unit size for my needs?
Use the helpful Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items like furniture and appliances fit into each unit size.
Does Extra Space Storage offer packing and moving supplies onsite?
Yes, a variety of moving and packing supplies including boxes are available online and at the facility for purchase.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa payment methods.
Is there an on-site manager at the facility?
Yes, Extra Space Storage has a resident manager living on site to assist customers.
What nearby places can customers visit before or after their storage visit?
Nearby places include Bright Spot Donuts for a quick snack, Larry's Coffee for coffee or smoothies, and Seven Saturdays Taproom to enjoy a local beer.
How can nearby storage facilities like CubeSmart Self Storage help customers?
Customers can compare options with CubeSmart Self Storage nearby to find the best fit for their storage needs and pricing options.
Are there convenient transportation or car rental services near Extra Space Storage?
Enterprise Rent-A-Car nearby can assist customers needing rental vehicles for moving or transporting items to the storage unit.
How can customers contact Extra Space Storage for reservations or inquiries?
You can contact Extra Space Storage by phone at +1 919-890-3054 or by email at fac7584@extraspace.com. Reservations can be made online through their website.